Technical Support Specialist
4 weeks ago
We are seeking a skilled Technical Support Specialist to join our team at Web Tech Pro. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring their computer systems are running smoothly.
Key Responsibilities:
- Respond to user inquiries and resolve technical issues in a timely and professional manner
- Provide training and guidance to users on computer systems and software
- Collaborate with other technical support team members to resolve complex technical issues
- Participate in the development and implementation of technical support processes and procedures
Requirements:
- College diploma or equivalent in a related field
- 1-2 years of experience in a technical support role
- Strong knowledge of computer systems and software
- Excellent communication and problem-solving skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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