Technical Support Specialist

4 weeks ago


Oakville, Ontario, Canada web tech pro Full time

We are seeking a skilled Technical Support Specialist to join our team at Web Tech Pro. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring their computer systems are running smoothly.

Key Responsibilities:

  • Respond to user inquiries and resolve technical issues in a timely and professional manner
  • Provide training and guidance to users on computer systems and software
  • Collaborate with other technical support team members to resolve complex technical issues
  • Participate in the development and implementation of technical support processes and procedures

Requirements:

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems and software
  • Excellent communication and problem-solving skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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