Technical Support Specialist

3 weeks ago


Oakville, Ontario, Canada web tech pro Full time

We are seeking a skilled Technical Support Specialist to join our team at Web Tech Pro. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their computer systems are running smoothly and efficiently.

Key Responsibilities
  • Respond to client inquiries and resolve technical issues in a timely and professional manner
  • Provide training and guidance to clients on the use of computer systems and software
  • Collaborate with the development team to identify and resolve technical issues
  • Participate in the design and implementation of new technical solutions

Requirements

  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer systems and software
  • Excellent communication and problem-solving skills

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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