Technical Support Specialist

4 weeks ago

Oakville, Ontario, Canada IT Minds Inc. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at IT Minds Inc. The successful candidate will provide technical support and assistance to our clients, ensuring they receive the best possible service.

Key Responsibilities
  • Provide technical support and assistance to clients via phone, email, and in-person.
  • Troubleshoot and resolve technical issues with computer systems, networks, and software.
  • Install, configure, and maintain computer systems, networks, and software.
  • Provide training and guidance to clients on the use of computer systems, networks, and software.
  • Collaborate with other teams to ensure seamless delivery of services.
Requirements
  • 1-2 years of experience in a technical support role.
  • Strong knowledge of computer systems, networks, and software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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