Technical Support Specialist

4 weeks ago

Oakville, Ontario, Canada web tech pro Full time
Job Title: Technical Support Specialist

At Web Tech Pro, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and ensuring that our systems and networks are running smoothly.

Key Responsibilities:

* Provide technical support to clients via phone, email, and in-person
* Troubleshoot and resolve technical issues with computer systems, networks, and software
* Install, configure, and maintain computer systems, networks, and software
* Collaborate with other teams to resolve complex technical issues
* Stay up-to-date with the latest technology trends and advancements

Requirements:

* Associate Computing Professional (ACP) certification
* Cisco certified network associate
* IBM Certification
* Network+ Certification
* Strong knowledge of computer systems, networks, and software
* Excellent communication and problem-solving skills

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].

Work Conditions and Physical Capabilities:

* Fast-paced environment
* Tight deadlines

Personal Suitability:

* Accurate
* Client focus
* Efficient interpersonal skills
* Initiative

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