Technical Support Specialist

4 weeks ago

Oakville, Ontario, Canada IT Minds Inc. Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our IT team at IT Minds Inc. The successful candidate will provide technical assistance and support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support and troubleshooting for IT systems and applications
  • Assist clients with technical issues and concerns
  • Collaborate with the IT team to resolve complex technical issues
  • Document and maintain accurate records of technical support interactions
Requirements
  • 1-2 years of experience in a technical support role
  • Strong knowledge of IT systems and applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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