Director, Pricing Strategy

2 weeks ago

Old Toronto, Ontario, Canada Pager Full time
Job Title: Director, Pricing Strategy

At PagerDuty, we're looking for a seasoned Director, Pricing Strategy to join our team. As a key member of our pricing team, you'll be responsible for developing and driving company pricing strategy for our GTM teams.

About the Role

We're seeking a strategic thinker with a strong understanding of pricing principles and a proven track record of driving business growth. You'll work closely with our sales and customer success teams to optimize pricing and packaging for all transaction types, customer segments, and routes to market.

Key Responsibilities
  • Design frameworks for effective and scalable discount management, including people, process, and system implications
  • Research market, emerging trends, industry/competitive pricing, and recommend price actions
  • Develop pricing optimization roadmaps aligned with market opportunity, product strategy, and profitability goals
  • Drive cross-functional project management, data analysis, and modeling for assessing options, impact, and actionable recommendations
  • Translate strategy into execution with actionable plans
  • Develop and deliver sales enablement collateral
  • Work with sales teams to provide guidance on deal structure on large or non-standard opportunities
  • Provide tools to simplify enablement
  • Monitor KPIs, develop reporting, and lead monthly and quarterly review cycles
  • Advise on system requirements to support pricing framework
  • Analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company
  • Effectively communicate strategy and recommendations verbally and through written narratives
  • Become an expert in PagerDuty's business with a deep understanding of our products, the markets we serve, and competitors we face
  • Bring your experience and insights to positively influence decision making
  • Help to develop and drive culture for a team of product and pricing professionals
Requirements
  • 8+ years of work experience at a top-tier consulting firm, pricing, marketing, finance, or corporate strategy function, with a track record of high performance
  • 3+ years of work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, and FedRamp pricing
  • Strong understanding of how to effectively price for various partner types and government programs
  • Strong analytical and financial abilities and prior experience managing strategic initiatives with minimum supervision
  • Strong communicator, able to convey complex ideas clearly and concisely (verbally and in writing) with comfort across business and technical discussions
  • Entrepreneurial self-starter who takes initiative in a fast-paced, innovative high-growth environment, with the ability to collaborate cross-functionally, build consensus, and influence others
Preferred Qualifications
  • Good working knowledge of the Software/SaaS industry, ideally with domain exposure to DevOps, IT Ops, or infrastructure software
  • Excel in strategy development, business analysis, and financial modeling, problem-solving, and project management
  • MBA degree from a world-class institution and Bachelor's degree with strong academic performance
About PagerDuty

PagerDuty is a global leader in digital operations management. Our customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

We're a Great Place to Work-certified company, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top-rated product on TrustRadius and G2.

We're committed to creating a diverse environment and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

We're committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

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