Director, Pricing Strategy

3 weeks ago

Old Toronto, Ontario, Canada PagerDuty Full time
Unlock Your Potential as a Pricing Director at PagerDuty

Join our team of innovators at PagerDuty, a global leader in digital operations management, as we revolutionize how critical work gets done. As a Pricing Director, you will play a key role in developing and driving company pricing strategy for our GTM Teams.

About the Role

We are seeking a seasoned Pricing Director to join our team. In this role, you will be responsible for designing frameworks for effective and scalable discount management, researching market trends, and developing pricing optimization roadmaps aligned with market opportunity, product strategy, and profitability goals.

Key Responsibilities
  • Develop and execute scalable pricing programs, policies, and practices for operationalizing our pricing framework across regions, channels, and key business segments.
  • Partner closely with senior executives and leaders across product management, engineering, finance, sales, marketing, business applications, and other teams to craft PagerDuty's pricing and discount strategy and operations for innovation, growth, profitability, and market leadership.
  • Drive cross-functional project management, data analysis, and modeling for assessing options, impact, and actionable recommendations.
  • Translate strategy into execution with actionable plans and develop and deliver sales enablement collateral.
  • Work with sales teams to provide guidance on deal structure on large or non-standard opportunities and provide tools to simplify enablement.
  • Monitor KPIs, develop reporting, and lead monthly and quarterly review cycles.
  • Advise on system requirements to support pricing framework and analyze our business, identify improvement opportunities, and develop actionable plans in collaboration with other teams across the company.
  • Effectively communicate strategy and recommendations verbally and through written narratives and become an expert in PagerDuty's business with a deep understanding of our products, the markets we serve, and competitors we face.
Requirements
  • 8+ years of work experience at a top-tier consulting firm, pricing, marketing, finance, or corporate strategy function with a track record of high performance.
  • 3+ years of work experience with SaaS subscription monetization strategies, pricing principles, building business models, GTM strategies, partner programs, and FedRamp pricing.
  • Strong understanding of how to effectively price for various partner types and government programs.
  • Strong analytical and financial abilities with prior experience managing strategic initiatives with minimum supervision.
  • Strong communication skills with the ability to convey complex ideas in a clear, concise manner (verbally and in writing) with comfort across business and technical discussions.
  • Entrepreneurial self-starter with the ability to take initiative in a fast-paced, innovative high-growth environment with the ability to collaborate cross-functionally, build consensus, and influence others.
Preferred Qualifications
  • Good working knowledge of the Software/SaaS industry with domain exposure to DevOps, IT Ops, or infrastructure software and the ability to ramp quickly in new technology areas.
  • Excel in areas of strategy development, business analysis, and financial modeling, problem-solving, and project management.
  • Hold an MBA degree from a world-class institution and Bachelor's degree with strong academic performance.
About PagerDuty

PagerDuty is a global leader in digital operations management. Our Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on our Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

We are committed to creating a diverse environment and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.

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