Senior National Account Manager

1 month ago

Toronto, Ontario, Canada pt Health Full time
About the Role

This is a national office position, with a hybrid work arrangement of 4 days in the office and 1 day at home.

The role is located at 234 Consumers Rd. North York, with a relocation to 1 PCC in Brampton, Ontario planned for April 2025.

About Lifemark Health Group

Lifemark Health Group is a leading Canadian healthcare organization committed to enhancing the quality of life for individuals.

We offer a diverse range of interdisciplinary assessment and rehabilitation services, providing exceptional care and support to help Canadians Live Life Well.

Key Responsibilities
  • Develop and maintain strong relationships with key clients, serving as their primary point of contact for all business-related inquiries and activities.
  • Understand the unique needs and objectives of each key account and develop tailored solutions to meet their requirements.
  • Collaborate with internal teams, including sales, marketing, and operations, to ensure the successful execution of client projects and initiatives.
  • Identify opportunities for upselling and cross-selling additional products or services to existing key accounts to maximize revenue and profitability.
  • Conduct regular business reviews with key clients to assess performance, address any issues or concerns, and identify areas for improvement.
  • Monitor market trends, competitor activities, and industry developments to stay informed about changes that may impact key accounts and our business.
  • Prepare and present reports, forecasts, and sales plans to senior management, providing insights and recommendations for achieving sales targets and objectives.
  • Stay up-to-date on industry best practices and trends, continuously seeking opportunities to enhance our value proposition and strengthen our relationships with key clients.
  • Represent the company at industry events, trade shows, and conferences to promote our products and services and expand our network of key clients.
Qualifications
  • Bachelor's degree
  • Healthcare, insurance or financial industry experience preferred
  • Proven track-record of successfully managing accounts or sales, with at least 10 years of experience in account management from which 5 years are in a similar role.
  • Strong understanding of customer relationship management, account planning and general sales techniques.
  • Excellent communication and negotiation skills, both written and verbal.
  • Ability to build and maintain strong relationships with clients and stakeholders at all levels of the organization.
  • Strategic thinker with the ability to identify growth opportunities and develop effective business operational effectiveness and continuation.
  • Results-oriented mindset with a focus on driving revenue and achieving account growth targets.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Willingness to travel up to 15% of the time as required to meet with key clients and attend industry events.
  • French is an asset
  • Experience in the benefit or accident insurance industry is an asset
Why Lifemark?
  • Team Collaboration: You'll have the opportunity to work alongside a multi-disciplinary team of Clinicians, Physicians and Surgeons who share your drive and passion.
  • Competitive Compensation: Enjoy a competitive compensation package with an excellent benefits program for permanent employees.
  • Retail Perks: Take advantage of a 30% employee discount at Shoppers Drug Mart.
  • Invest in Your Future: Participate in our Employee Stock Purchase Plan up to 5% of your base compensation.
  • Wellness and Vacation: We care about your well-being with paid wellness and vacation days for our full-time permanent employees
  • Education Opportunities: Access to an annual continuing education allowance of $1,500.00 for our permanent full-time employees with various internal training opportunities.
  • Refer-a-Friend: Our Employee Referral Bonus Program offers you a great opportunity to earn extra rewards.
  • Leadership Development: We provide pathways for both clinical and corporate leadership.

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