Technical Support Specialist

1 day ago


Kelowna, British Columbia, Canada AECOM ELECTRIC LTD. Full time
Job Title: User Support Technician

AECOM ELECTRIC LTD. is seeking a skilled User Support Technician to join our team. As a User Support Technician, you will be responsible for providing technical assistance and support to users in response to identified difficulties.

Key Responsibilities:
  • Provide technical assistance and support to users in response to identified difficulties.
  • Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Provide customer service and support to users.
  • Supervise other technical support workers in this group.
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • 1 year to less than 2 years of experience in a related field.
  • Permanent employment.
  • English as the primary language of work.
  • 40 hours per week.


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