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Technical Sales Support Specialist
3 months ago
At Metso Outotec, we foster an inclusive environment supported by a global network of colleagues. We are currently seeking a Technical Sales Support Specialist focused on Crusher Spares to enhance our Technical Sales Support team.
Key Responsibilities- Collaborate with Account Managers and Product Specialists to create tailored solutions for clients and expand business in Crusher technology.
- Provide product support and technical assistance to both existing and prospective customers.
- Engage in product inspections, delivering comprehensive reports and analyses.
- Support product installation and troubleshooting in conjunction with the Field Service team.
- Offer expertise in Crusher technology through research, operational knowledge, and maintenance advisory.
- Participate in technical investigations related to warranty claims.
- Experience with CRM systems (Salesforce) is advantageous.
- Familiarity with AutoCAD or similar software is beneficial.
- Knowledge of SAP software is a plus.
- Strong communication skills and a performance-driven mindset are essential.
- Able to thrive in a multicultural and multilingual environment.
- Proficient in relationship management, negotiation, and understanding customer needs.
- Solid computer skills, particularly in MS Office; SAP knowledge is an advantage.
- Occupational healthcare and a comprehensive benefits plan.
- Incentive programs linked to business performance.
- Flexible working arrangements, including hybrid options.
- Extensive learning and development opportunities, including mentoring and education assistance.
- Global support network for professional growth.
We are committed to enhancing our customers' energy and water efficiency, boosting productivity, and minimizing environmental risks through our expertise in products and processes.
