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Mortgage Broker Team Lead

1 month ago

Toronto, Ontario, Canada 8Twelve Mortgage Corporation Full time
About the Role

We are seeking a highly skilled and experienced Mortgage Broker Manager to join our team at 8Twelve Mortgage Corporation. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our mortgage brokerage and ensuring that our clients receive exceptional service.

Key Responsibilities
  • Establish and implement policies and procedures to ensure compliance with government regulations and industry standards.
  • Hire, train, direct, and motivate a team of mortgage brokers to achieve sales targets and provide excellent customer service.
  • Oversee the preparation of reports and analytics to inform business decisions and drive growth.
  • Advise senior management on strategic initiatives and provide input on business development opportunities.
  • Manage contracts and ensure that all necessary licenses and certifications are in place.
  • Address customer complaints and concerns in a timely and professional manner.
  • Ensure that all staff members are knowledgeable about licensing regulations and are able to provide accurate information to clients.
  • Develop and maintain relationships with key stakeholders, including clients, partners, and industry associations.
Requirements
  • 5+ years of experience in mortgage brokering or a related field.
  • Proven track record of success in leadership roles, with a focus on team management and business development.
  • Strong knowledge of mortgage regulations and industry standards.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and staff.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
What We Offer
  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Paid time off and flexible work arrangements.