Security Officer

4 weeks ago


Pickering, Ontario, Canada Great Canadian Entertainment Full time

Job Summary:

Great Canadian Gaming Corporation is seeking a Part-time Security Officer to join our team at the Pickering Casino Resort. As a Security Officer, you will be responsible for ensuring the safety and protection of employees, guests, the facility, and company assets.

Key Responsibilities:

  • Monitor and document internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities.
  • Escort guests and team members, and enforce restricted access by unauthorized persons.
  • Observe transactions, slot drops, chip fills, and transferring items to Lost & Found.
  • Perform identification checks on guests who appear under 30.
  • Refer disputes to the Supervisor, Security.
  • Conduct regular patrols of the interior and exterior of the property as assigned.
  • Perform crowd control as directed.
  • Attend to first aid incidents.
  • Ensure compliance with licensing laws, health and safety, and other statutory regulations.
  • Assist Supervisor, Security with enrolling guests in the Self-Exclusion program.

Requirements:

  • 2+ years of experience working with customer service/public service role or in the service industry.
  • High school diploma or equivalent required, post-secondary education in a related field an asset.
  • Previous experience or training in security an asset.
  • Computer literacy in MS Office.
  • Able to organize data with great accuracy.
  • Knowledge of privacy legislation an asset.
  • Inquisitive, investigative mind, able to identify suspicious behaviors/transactions and make sound judgments based on this.
  • A willingness to learn, develop, and achieve new skills for personal and professional development.
  • Ability to multi-task and prioritize.
  • Ability to follow rules, regulations, policies, and procedures at all times.
  • The ability to maintain tact and composure during high-stress situations.
  • Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure.
  • Excellent problem-solving and conflict resolution capabilities.
  • Candidates must be ready and willing to work a flexible schedule, including overnight, weekends, and holidays.

Training/Licenses/Certification Requirements:

  • A valid class "G" driver's license with a clear driving record is also required.
  • A current First Aid/CPR certification.
  • Ability to successfully obtain Smart Serve certification.
  • The ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.

Great Canadian Gaming Corporation is committed to diversity, equity, and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors.


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