Employee Experience Coordinator

4 weeks ago

Banff, Alberta, Canada Accor Full time

Employee Experience Coordinator

At Accor, we're committed to creating an exceptional work environment for our employees. As an Employee Experience Coordinator, you'll play a key role in enhancing the work and social environment for our team members. Your primary responsibility will be to plan, create, execute, and evaluate activities that improve our employees' well-being in all areas of their lives. You'll also assist the Talent & Culture Department in the day-to-day administration and coordination of functions within the department.

Key Responsibilities:

  • Chair the Heartist Committee and provide direction on social events for employees, wellness initiatives, programs, and learning sessions.
  • Actively involved in all employee recognition events and regularly hold focus groups with employees to determine their needs.
  • Coordinate, execute, own, and chaperone recreational programs, leagues, activities, and events for employees, as well as outings off property.
  • Be responsible for the recruitment, training, and supervision of volunteers to assist with various events and employee functions.
  • Liaise with local suppliers for planning and organizing staff activities.
  • Facilitate the financial management of events and vendor payments.
  • Create and advertise a monthly calendar and 3-month brochure of events for employees to participate in.
  • Maintain all necessary records and prepare annual program goals and objectives.
  • Present the Employee Experience strategy in orientation to new arriving employees.
  • Work closely with Staff Housing to create common areas for employees.
  • Drive employee communication through various mediums, including social media.
  • Liaise with Department Heads and Executives to ensure the ongoing development and execution of all aspects of Employee Experience align with hotel operations.
  • Manage a self-directed schedule to organize and attend activities at different times of day or evening, including holidays, weekdays, and weekends.
  • Assist the Director, Talent & Culture, in coordinating employee-related activities and events, such as the employee engagement survey, annual colleague gala, recognition events, and more.
  • Assist with the day-to-day administration and coordination of all functions within the Talent & Culture Department, including creation of POs, filing, photocopying, mail, courier, phone, and fax, typing of correspondence, reports, charts, tables, brochures, and other collateral materials.
  • Welcome colleagues to the Talent & Culture office as the first point of contact.
  • Assist colleagues with general inquiries, such as account password resets, ID card creation, and nametag requests.
  • Follow and implement all Company and brand-established onboarding procedures to ensure new colleagues feel welcome and all team members are prepared for the new colleagues' arrival.
  • Assist in coordinating Company and brand-specific orientation and training programs.
  • Oversee the proper completion of all new hire, transfer, and departure paperwork and processes, inclusive of creating new employee records in the Dayforce Ceridian system.

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