Dining Experience Ambassador

1 week ago


Banff, Alberta, Canada AccorHotel Full time
Key Responsibilities

The ideal candidate will possess excellent communication and interpersonal skills, ensuring a warm and welcoming atmosphere for guests. They will be responsible for:

  • Managing daily operations, including opening and closing duties, cleaning, and maintaining the dining room's appearance.
  • Meeting and greeting guests, making reservations, and coordinating with the front-of-house and back-of-house teams.
  • Maintaining knowledge of menu items, beverage offerings, and restaurant operations to provide exceptional service to guests.

Requirements

To excel in this role, candidates must have:

  • ProServe Certification
  • Previous experience in food and beverage services
  • Familiarity with reservation systems, such as Open Table
  • Flexibility to work varied schedules, including evenings, weekends, and holidays
  • The ability to lift up to 40lbs and stand or walk for extended periods


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