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Technical Support Specialist

2 months ago


Calgary, Alberta, Canada Rcom Communication Ltd Full time
{"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Rcom Communication Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, resolving issues, and ensuring a positive user experience.

", "ul": [{"li": "Provide technical support to customers via phone, email, or in-person"}, {"li": "Troubleshoot and resolve technical issues with computer systems, software, and network equipment"}, {"li": "Collaborate with internal teams to resolve complex technical issues"}, {"li": "Document and maintain accurate records of customer interactions and technical issues"}, {"li": "Stay up-to-date with the latest technology trends and advancements"}], "h2": "Requirements", "p": "To be successful in this role, you will need:

", "ul": [{"li": "1-2 years of experience in a technical support role"}, {"li": "College diploma or equivalent in a related field"}, {"li": "Excellent communication and problem-solving skills"}, {"li": "Ability to work in a fast-paced environment and prioritize tasks effectively"}], "h2": "What We Offer", "p": "As a Technical Support Specialist at Rcom Communication Ltd, you will have the opportunity to work with a dynamic team, develop your technical skills, and make a real impact on our customers\u2019 experiences.

"}