Technical Support Specialist
7 days ago
Hygge Energy Inc is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.
Key Responsibilities:- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Provide advice and training to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- Supervise other technical support workers in this group.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- 1-2 years of experience in a technical support role.
- Strong knowledge of computer systems, networking, and software applications.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required.
Hygge Energy Inc is a dynamic and innovative company that values teamwork and collaboration. As a Technical Support Specialist, you will work in a fast-paced environment with a team of experienced professionals.
What We Offer:- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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