AWS Cloud Connect Specialist
4 weeks ago
Software International is seeking a skilled Cloud Contact Center Engineer to join our team. As a Cloud Contact Center Engineer, you will design and configure Amazon Connect solutions to meet business requirements.
Key Responsibilities:
- Design and configure Amazon Connect solutions, including onni-channel contact flows, routing and queues, prompts, and user management.
- Collaborate with cross-functional teams to ensure seamless integration of Amazon Connect through the development and maintenance of AWS Lambda.
- Monitor and troubleshoot the solution using tools such as AWS Cloudwatch.
- Conduct thorough testing and troubleshooting to optimize the performance of Amazon Connect solutions.
- Stay up-to-date with the latest Amazon Connect features and functionalities to continuously improve solutions.
- Provide technical support and guidance to contact centre operations teams and end users.
Requirements:
- Experience with Amazon Connect, AWS Lambda, and AWS Cloudwatch.
- Strong understanding of cloud contact center solutions and their integration with other AWS services.
- Excellent problem-solving and analytical skills.
- Ability to work collaboratively in a team environment.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Experience with Amazon S3, Amazon LEX, AWS Glue, and AWS IAM services.
- Prior contact center experience with Genesys development.
About Software International:
Software International supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long-term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.
-
AWS Cloud Connect Specialist
4 weeks ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a skilled AWS Cloud Connect Specialist to support our IT consulting client in their cloud migration project. The successful candidate will design and configure Amazon Connect solutions to meet business requirements, including omnichannel contact flows, routing, and queues.Key Responsibilities:Design and configure Amazon...
-
AWS Connect Cloud Specialist
1 week ago
Toronto, Ontario, Canada Software International Full timeSoftware International (SI) provides technical talent to Fortune 100/500/1000 companies in North America.We currently have a long-term contract with our IT consulting client that is working with their large client on a move to cloud Contact Center as a Service (CCaS) from on-prem with AWS Connect.This role requires an AWS Connect Developer with experience in...
-
AWS Connect Cloud Architect Specialist
2 days ago
Toronto, Ontario, Canada Software International Full timeJob DescriptionSoftware International (SI) is a leading provider of technical talent to Fortune 100/500/1000 companies in Canada/US. We are seeking an experienced AWS Connect Architect to join our team on a long-term contract with our IT consulting client, who is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.Key...
-
AWS Cloud Connect Solutions Architect
1 week ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a highly skilled AWS Cloud Connect Solutions Architect to lead the design and implementation of cloud-based contact center solutions for our clients.Key Responsibilities:Conduct technology assessments to identify opportunities for cloud migration and improvement in agent experience and productivityFacilitate business process...
-
AWS Cloud Connect Solutions Engineer
4 weeks ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a skilled AWS Cloud Connect Solutions Engineer to join our team. As a key member of our technical team, you will be responsible for designing and configuring Amazon Connect solutions to meet business requirements.Key Responsibilities:Design and configure Amazon Connect solutions, including onnichannel contact flows, routing,...
-
AWS Connect Developer
4 weeks ago
Toronto, Ontario, Canada Software International Full timeAWS Connect Developer OpportunitySoftware International is seeking a skilled AWS Connect Developer to join our team. As a leading provider of technical talent to Fortune 100/500/1000 companies, we have a long-term contract with a major IT consulting client that is working with a large client on a move to cloud CCaS from on-prem with AWS Connect.This is a...
-
AWS Connect Solutions Architect
4 weeks ago
Old Toronto, Ontario, Canada Software International Full timeJob Title: AWS Connect Solutions ArchitectSoftware International is seeking a highly skilled AWS Connect Solutions Architect to join our team. As a key member of our cloud consulting practice, you will be responsible for designing and implementing cloud contact center solutions for our clients.Key Responsibilities:Design and implement cloud contact center...
-
AWS Connect Solutions Architect
4 weeks ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a highly skilled AWS Connect Solutions Architect to join our team. As a key member of our consulting team, you will be responsible for designing and implementing Amazon Connect solutions for our clients.Key Responsibilities:Conduct technology assessments and audits to identify the need to move to cloud-based contact center...
-
AWS Connect Solutions Architect
4 weeks ago
Old Toronto, Ontario, Canada Softwareint Full timeJob Title: AWS Connect Solutions ArchitectSoftware International (SI) is seeking an experienced AWS Connect Solutions Architect to join our team. As a key member of our consulting team, you will be responsible for designing and implementing cloud-based contact center solutions for our clients.Responsibilities:Design and implement cloud-based contact center...
-
AWS Connect Solutions Architect
4 weeks ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a highly skilled AWS Connect Solutions Architect to join our team. As a key member of our consulting team, you will be responsible for designing and implementing Amazon Connect solutions for our clients.Key Responsibilities:Conduct technology assessments and audits to identify the need to move to cloud-based contact center...
-
AWS Cloud Operations Specialist
3 weeks ago
Toronto, Ontario, Canada MUFG Investor Services Full timeCompany OverviewMUFG Investor Services is a leading provider of administration, asset services, banking, and fund financing solutions to over 480 global investment firms.We're a global organization with 14 locations, offering a unique opportunity to thrive in a Brilliantly Different environment.Job SummaryThe AWS SysOps Administrator will provide expertise...
-
AWS Cloud Systems Engineer
4 weeks ago
Toronto, Ontario, Canada Foresters Financial Full timeJob Title: AWS Cloud Systems EngineerWe are seeking a highly skilled AWS Cloud Systems Engineer to join our team at Foresters Financial. As a key member of our IT organization, you will be responsible for designing, implementing, and managing our cloud infrastructure on Amazon Web Services (AWS).Key Responsibilities:Design and implement cloud infrastructure...
-
AWS Cloud Operations Specialist
4 weeks ago
Toronto, Ontario, Canada MUFG Investor Services Full timeCompany OverviewMUFG Investor Services is a leading provider of administration, asset services, banking, and fund financing solutions to over 480 global investment firms.We're a global organization with 14 locations, offering a unique opportunity to work with a diverse range of clients and technologies.Job SummaryThe AWS SysOps Administrator will be...
-
AWS Cloud Operations Specialist
4 weeks ago
Toronto, Ontario, Canada MUFG Investor Services Full timeJob Title: AWS SysOps AdministratorJob Summary:MUFG Investor Services is seeking an experienced AWS SysOps Administrator to join our team. As a key member of our cloud operations team, you will be responsible for the day-to-day management and maintenance of our enterprise AWS cloud infrastructure.Key Responsibilities:Deploy, manage, and operate various...
-
AWS Cloud Solutions Architect
4 weeks ago
Toronto, Ontario, Canada Astra North Infoteck Inc. Full timeAstra North Infoteck Inc. Job DescriptionAs a Cloud Computing Expert at Astra North Infoteck Inc., you will be responsible for designing and implementing end-to-end AWS Serverless solutions. This role requires a strong understanding of AWS services such as Lambda, API Gateway, ECS, ECR, DynamoDB, SNS, SQS, Kinesis, Cognito, Service Catalog, IAM, VPC,...
-
AWS Cloud Infrastructure Specialist
3 weeks ago
Toronto, Ontario, Canada Foresters Financial Full timeOverviewThe role of AWS Cloud Systems Engineer at Foresters Financial involves participating in IT infrastructure and development projects, providing subject matter expertise in AWS technologies with a focus on cloud-based solutions.Key ResponsibilitiesDesign, implement, and maintain scalable and secure cloud infrastructure on AWSCollaborate with...
-
AWS Cloud Contact Center Developer
3 weeks ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a highly skilled AWS Cloud Contact Center Developer to join our team. As a key member of our team, you will be responsible for designing and implementing cloud-based contact center solutions using Amazon Connect.Key Responsibilities:Develop Amazon Connect contact flows using Dynamo DB, Lex Bots, and API Gateway.Design and...
-
AWS Cloud Contact Centre Engineer
4 weeks ago
Toronto, Ontario, Canada Software International Full timeSoftware International is seeking a skilled AWS Cloud Contact Centre Engineer to join our team. As a key member of our IT consulting client's project, you will be responsible for designing and configuring Amazon Connect solutions to meet business requirements.Key Responsibilities:Design and configure Amazon Connect solutions, including onnichannel contact...
-
AWS Connect Solutions Architect
4 weeks ago
Toronto, Ontario, Canada Software International Full timeJob SummarySoftware International is seeking a skilled AWS Connect Solutions Architect to design and configure Amazon Connect solutions that meet business requirements. The ideal candidate will have experience with omni-channel contact flows, routing and queues, prompts, user management, and Amazon Dynamo DB.Key Responsibilities* Design and configure Amazon...
-
AWS Cloud Data Engineer
4 weeks ago
Toronto, Ontario, Canada Astra North Infoteck Inc. Full timeAWS Data EngineerAstra North Infoteck Inc. is seeking a highly skilled AWS Data Engineer to join our team. The ideal candidate will have a strong background in cloud data engineering, with expertise in AWS services such as Redshift, Glue, and Lambda.Key Responsibilities:Design and implement scalable data pipelines using AWS servicesDevelop and maintain data...