AWS Cloud Contact Center Developer

3 weeks ago


Toronto, Ontario, Canada Software International Full time

Software International is seeking a highly skilled AWS Cloud Contact Center Developer to join our team. As a key member of our team, you will be responsible for designing and implementing cloud-based contact center solutions using Amazon Connect.

Key Responsibilities:

  • Develop Amazon Connect contact flows using Dynamo DB, Lex Bots, and API Gateway.
  • Design and implement call routing using routing profiles, queues, call backs, emergency messages, hours of operations, and holiday routing with dynamic messaging.
  • Develop strong programming skills in Python, Node.js, and Java Lambda.
  • Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana, and Kinesis is preferred.
  • Develop and maintain CI/CD pipelines using Go CD, Terraform, and Cloud Formation.
  • Collaborate with onshore and offshore developers, as well as Line of Business customers, to ensure successful project delivery.
  • Strong debugging, troubleshooting, and problem-solving skills are required.
  • AWS certification is preferred.
  • Prior experience with Genesys development is highly desired.


  • Toronto, Ontario, Canada Software International Full time

    Software International is seeking a skilled AWS Connect Developer to join our team.Job Summary:We are looking for a highly motivated and experienced AWS Connect Developer to work on a long-term contract with our IT consulting client. The successful candidate will be responsible for developing Amazon Connect contact flows using Dynamo DB, Lex Bots, and API...


  • Toronto, Ontario, Canada Software International Full time

    Cloud Contact Center EngineerSoftware International is seeking a skilled Cloud Contact Center Engineer to join our team. As a Cloud Contact Center Engineer, you will design and configure Amazon Connect solutions to meet business requirements.Key Responsibilities:Design and configure Amazon Connect solutions, including onni-channel contact flows, routing and...


  • Toronto, Ontario, Canada Software International Full time

    Job Title: AWS Connect EngineerWe are seeking a highly skilled AWS Connect Engineer to join our team at Software International. As a key member of our team, you will be responsible for designing and configuring Amazon Connect solutions to meet the needs of our clients.Key Responsibilities:Design and configure Amazon Connect solutions to meet business...


  • Toronto, Ontario, Canada Software International Full time

    Software International is seeking a highly skilled AWS Cloud Connect Solutions Architect to lead the design and implementation of cloud-based contact center solutions for our clients.Key Responsibilities:Conduct technology assessments to identify opportunities for cloud migration and improvement in agent experience and productivityFacilitate business process...

  • AWS Cloud Developer

    4 weeks ago


    Toronto, Ontario, Canada Apex Systems Full time

    Job Summary:We are seeking an experienced AWS Cloud Developer to join our team at Apex Systems. As an AWS Cloud Developer, you will be responsible for designing, implementing, and maintaining cloud-based solutions using AWS services such as Lambda, DynamoDB, and API Gateway.Key Responsibilities:Design and implement scalable and secure cloud-based solutions...


  • Toronto, Ontario, Canada Software International Full time

    Software International (SI) provides technical talent to Fortune 100/500/1000 companies in North America.We currently have a long-term contract with our IT consulting client that is working with their large client on a move to cloud Contact Center as a Service (CCaS) from on-prem with AWS Connect.This role requires an AWS Connect Developer with experience in...


  • Toronto, Ontario, Canada Software International Full time

    Job DescriptionSoftware International (SI) is a leading provider of technical talent to Fortune 100/500/1000 companies in Canada/US. We are seeking an experienced AWS Connect Architect to join our team on a long-term contract with our IT consulting client, who is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.Key...


  • Toronto, Ontario, Canada Software International Full time

    Software International is seeking a skilled AWS Cloud Contact Centre Engineer to join our team. As a key member of our IT consulting client's project, you will be responsible for designing and configuring Amazon Connect solutions to meet business requirements.Key Responsibilities:Design and configure Amazon Connect solutions, including onnichannel contact...


  • Toronto, Ontario, Canada Maarut Inc Full time

    About the RoleMaarut Inc is seeking an experienced Cloud Solutions Architect to lead our cloud strategy and implementation efforts. This role will be responsible for designing, implementing, and maintaining large-scale cloud-based systems on AWS.Key ResponsibilitiesDevelop and implement cloud security models, including identity, network, and encryptionDesign...

  • AWS Cloud Developer

    4 weeks ago


    Toronto, Ontario, Canada Apex Systems Full time

    Job Summary:AWS Cloud DeveloperApex Systems is a global IT services firm seeking an experienced AWS Cloud Developer to join our team. As an AWS Cloud Developer, you will be responsible for designing, developing, and deploying cloud-based solutions using AWS services such as Lambda, DynamoDB, and API Gateway.Key Responsibilities:Design and develop cloud-based...

  • AWS Cloud Developer

    2 weeks ago


    Toronto, Ontario, Canada Bank of Montreal Full time

    Job Title: AWS Cloud Developer - Technology StrategistJob Summary:As a key member of our technology team, we are seeking an experienced AWS Cloud Developer - Technology Strategist to join our group. The successful candidate will be responsible for designing, developing, and implementing scalable and secure cloud-based solutions using AWS services....

  • AWS Connect Developer

    4 weeks ago


    Toronto, Ontario, Canada Software International Full time

    AWS Connect Developer OpportunitySoftware International is seeking a skilled AWS Connect Developer to join our team. As a leading provider of technical talent to Fortune 100/500/1000 companies, we have a long-term contract with a major IT consulting client that is working with a large client on a move to cloud CCaS from on-prem with AWS Connect.This is a...


  • Toronto, Ontario, Canada Software International Full time

    Software International is seeking a highly skilled AWS Connect Solutions Architect to join our team. As a key member of our consulting team, you will be responsible for designing and implementing Amazon Connect solutions for our clients.Key Responsibilities:Conduct technology assessments and audits to identify the need to move to cloud-based contact center...

  • AWS Cloud Developer

    4 weeks ago


    Toronto, Ontario, Canada Apex Systems Full time

    Job Summary:We are seeking an experienced AWS Cloud Developer to join our team at Apex Systems. As a key member of our team, you will be responsible for designing, developing, and deploying scalable and secure cloud-based solutions using AWS services such as Lambda, DynamoDB, and API Gateway.About the Role:Design and develop cloud-based solutions using AWS...


  • Old Toronto, Ontario, Canada Software International Full time

    Job Title: AWS Connect Solutions ArchitectSoftware International is seeking a highly skilled AWS Connect Solutions Architect to join our team. As a key member of our cloud consulting practice, you will be responsible for designing and implementing cloud contact center solutions for our clients.Key Responsibilities:Design and implement cloud contact center...


  • Toronto, Ontario, Canada Software International Full time

    Software International is seeking a skilled AWS Cloud Connect Solutions Engineer to join our team. As a key member of our technical team, you will be responsible for designing and configuring Amazon Connect solutions to meet business requirements.Key Responsibilities:Design and configure Amazon Connect solutions, including onnichannel contact flows, routing,...


  • Toronto, Ontario, Canada Software International Full time

    Software International is seeking a highly skilled AWS Connect Solutions Architect to join our team. As a key member of our consulting team, you will be responsible for designing and implementing Amazon Connect solutions for our clients.Key Responsibilities:Conduct technology assessments and audits to identify the need to move to cloud-based contact center...


  • Old Toronto, Ontario, Canada Softwareint Full time

    Job Title: AWS Connect Solutions ArchitectSoftware International (SI) is seeking an experienced AWS Connect Solutions Architect to join our team. As a key member of our consulting team, you will be responsible for designing and implementing cloud-based contact center solutions for our clients.Responsibilities:Design and implement cloud-based contact center...

  • AWS Cloud Developer

    4 weeks ago


    Toronto, Ontario, Canada BMO Full time

    Job SummaryBMO is seeking a highly skilled AWS Cloud Developer to join our team. As a technical lead, you will be responsible for designing and implementing software solutions that meet the needs of our business.Key ResponsibilitiesDesign and implement software solutions using AWS cloud servicesDevelop and maintain high-quality code that meets the...


  • Toronto, Ontario, Canada Software International Full time

    About the RoleWe are seeking a seasoned AWS Solutions Architect to join our team as an Enterprise Contact Center Designer. This is a unique opportunity to leverage your expertise in cloud architecture and contact center design to deliver innovative solutions for our clients.Job DescriptionThe ideal candidate will have extensive experience in designing and...