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Bilingual Coordinator Region Office Operations Specialist
2 months ago
Job Summary
The Bilingual Coordinator, Region Office Operations plays a vital role in providing exceptional service to internal and external clients of IG Wealth Management. As the first point of contact, this role is responsible for greeting clients, handling inquiries, and performing various administrative tasks.
Key Responsibilities:
- Provide exceptional client service, responding to queries and resolving issues in a timely and professional manner.
- Manage reception duties, including welcoming clients, handling incoming calls, and maintaining inventory.
- Assist with mail and courier receipt, preparation, and distribution.
- Arrange meetings, set up technology, and perform routine facilities reviews.
- Support the Consultant network by offering training, guidance, and resources.
- Onboard new members, assist with system training, and provide general support.
- Perform other administrative duties as required by the Manager, Region Office Operations.
Requirements:
- Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry.
- Post-secondary education in a business discipline is an asset.
- Proven strengths in client service, accountability, communication, critical thinking, teamwork, discretion, and technical skills.
- Proficiency in PC capabilities, including Microsoft Office 365.
- Ability to communicate in English and French, both verbally and in writing.
Why Join Us:
IG Wealth Management is a leading wealth management company that values exceptional client service and teamwork. As a Bilingual Coordinator, Region Office Operations, you will have the opportunity to work with a dynamic team, develop your skills, and contribute to the success of our organization.
