Bilingual Coordinator
4 weeks ago
Job Summary
The Bilingual Coordinator, Region Office Operations is a key member of the IG Wealth Management team, providing exceptional client service and administrative support to internal and external clients. This role requires a strong ability to multitask, prioritize, and maintain confidentiality in a fast-paced environment.
Key Responsibilities:
- Provide reception services, including greeting clients, managing incoming calls, and maintaining a welcoming atmosphere
- Support clients with queries on key business transactions and general administration
- Assist with mail and courier receipt, preparation, and distribution
- Arrange meetings, set up technology, and maintain office equipment
- Offer direction and support to the Consultant network and their teams on policies, procedures, and available resources
- Onboard new members to the office, assist with system training, and provide general inquiries support
- Perform other administrative duties as required by the Manager, Region Office Operations
Requirements:
- Minimum 2 years of administrative and reception experience, preferably in the Financial Services industry
- Post-secondary education in a business discipline is an asset
- Proven strengths in client service orientation, accountability, communication, critical thinking, teamwork, discretion, and business/technical skills
- Ability to communicate in English and French, both verbally and in writing
What We Offer:
IG Wealth Management is committed to providing a dynamic and supportive work environment that fosters growth and development. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and advancement.
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