Wellness Engagement Specialist

7 days ago


Ottawa, Ontario, Canada Altea Active Full time

About Altea Active

We are a luxury health and wellness group dedicated to delivering exceptional experiences to our members, guests, and team members. Our mission is to redefine health and wellness by hosting elevated fitness experiences complemented by luxury amenities.

Job Summary

We are seeking a motivated and dynamic Fitness Planner to join our elite team and contribute to our mission of delivering exceptional health and wellness solutions. As a Fitness Planner, you will be the cornerstone of our member engagement and fitness success.

Key Responsibilities

  • Conduct one-on-one fitness consultations (Road Map Sessions) for members to onboard them optimally towards their fitness goals.
  • Prescribe personalized training packages and deliver high-quality customer service to enhance our members' overall experience.
  • Work closely with members to understand their fitness goals, track their progress, and motivate them to achieve their best.
  • Provide personalized fitness consultations, prescribe personalized training packages, and deliver high-quality customer service to enhance our members' overall experience.
  • Conduct member outreach when needed to fill your schedule with appointments when club traffic is slower.
  • Help in other areas of the club during cancelled or no-show appointments and use your creativity to help with lead generation and opportunity to increase earning potential.

Requirements

  • Post-secondary education relating to the health and fitness industry.
  • Additional certifications or workshops relating to sales, marketing, and administration.
  • 1+ years of experience in a sales role is advantageous.
  • Experience in the health and fitness industry preferred.
  • All team members must complete a criminal background check prior to commencement of training and/or work.

What We Offer

  • Complete training and development package.
  • We are an equal opportunity employer and believe in treating everyone fairly regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally-protected factors.


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