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Customer Engagement Specialist

3 months ago

Ottawa, Ontario, Canada The RPM Groups Full time

Job Overview

Immediate Openings for Entry-Level Customer Engagement Specialists
We are seeking dedicated and motivated individuals to become part of our thriving organization. Our firm focuses on consumer interactions and account oversight, and we are eager to expand our workforce with skilled representatives.

The Entry-Level Customer Engagement Specialist should possess a passion for engaging with clients and effectively communicating our offerings.

What We Provide:
Comprehensive training
Weekly commission averages of $1100
Complete training sessions.
On-the-job mentorship.
Continuous coaching, learning, and professional development opportunities.
Opportunities for internal career advancement.
Full-time positions available, Monday through Friday.

Key Responsibilities:
Assess customer needs and propose suitable solutions.
Ensure a superior customer experience.
Complete questionnaires for complimentary assessments.
Arrange appointments for service technicians.
Manage documentation and scheduling.
Exhibit optimism, empathy, and integrity in all interactions.

Are You the Right Fit?
A driven self-starter with an entrepreneurial spirit.
Effective time management and prioritization skills.
Self-motivated and results-oriented.
Proven ability to collaborate within a team.
Experience in customer service and sales is beneficial but not mandatory.
A genuine enthusiasm for customer service and the ability to thrive in a dynamic environment are essential qualities for success.

We are in search of ambitious individuals with a strong work ethic to enhance our team. The ideal candidate is self-driven and possesses excellent interpersonal and communication skills.

No prior experience is required; we welcome applicants for an in-person interview.

Seniority Level
  • Entry Level
Employment Type
  • Full-Time
Job Function
  • Other
  • Industries: Oil and Gas