Content Management Specialist
4 weeks ago
Job Overview
Global Excel Management Inc is seeking a highly skilled Content Management Specialist to oversee the development and implementation of our customer-facing content. As a key member of our team, you will be responsible for ensuring the consistency, efficacy, and impact of our content across multiple channels.
Key Responsibilities
- Develop baseline KPIs to evaluate the impact of our content on business objectives
- Prioritize content updates based on business objectives and customer feedback
- Regularly update and refresh existing content to ensure relevance, accuracy, and alignment with strategic business objectives and industry best practices
- Transform technical content into engaging and audience-friendly content
- Establish evaluation protocols to quantify the efficacy and impact of our content
- Collaborate with internal and external business partners to ensure translated content is accurate and relevant for the audience
Requirements
- Bachelor's degree in marketing or communications or equivalent work experience
- Five years of experience in a Content or Knowledge Base maintenance role
- Proven ability to manage multiple projects and seek internal validation and feedback
- Experience overseeing translations is a strong asset
- Outstanding communication skills in English and French (written and verbal); other languages such as Spanish are an asset
- Attention to detail; exceptional organizational skills and keen eye for detail
We Offer
- A professional future with a competitive compensation package, including base salary, performance bonus, and benefits
- A dynamic and friendly work environment that encourages personal and professional development
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