Content Management Specialist

4 weeks ago


Sherbrooke, Quebec, Canada Global Excel Management Inc Full time

Job Title: Content Management Specialist

We are seeking a highly skilled Content Management Specialist to join our team at Global Excel Management Inc. As a Content Management Specialist, you will be responsible for ensuring the consistency, efficacy, and impact of our customer-facing content.

Key Responsibilities:

  • Develop baseline KPIs for business stakeholders to evaluate content impact;
  • Prioritize content updates against business objectives and customer feedback;
  • Regularly update and refresh existing content to ensure relevance, accuracy, and alignment with strategic business objectives and industry best practices;
  • Transform technical content into content suitable for the audience;
  • Establish evaluation protocols to quantify content efficacy and impact;
  • Collaborate with internal and external business partners to ensure translated content is accurate and relevant for the audience against the business objective.

Requirements:

  • A Bachelor's degree in marketing or communications or equivalent work experience;
  • Five years in a Content or Knowledge Base maintenance role;
  • Proven ability to manage multiple projects that require seeking internal validation and feedback;
  • Experience overseeing translations is a strong asset;
  • Outstanding communication skills in English and French (written and verbal); other languages such as Spanish are an asset;
  • Attention to detail; exceptional organizational skills and keen eye for detail.

We Offer:

  • A professional future with a competitive compensation package including base salary, performance bonus, and benefits;
  • A dynamic and friendly work environment that encourages personal and professional development;
  • Opportunities for growth and advancement within the company.


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