Content Management Specialist
4 weeks ago
Job Title: Content Management Specialist
We are seeking a highly skilled Content Management Specialist to join our team at Global Excel Management Inc. As a Content Management Specialist, you will be responsible for ensuring the consistency, efficacy, and impact of our customer-facing content.
Key Responsibilities:
- Develop baseline KPIs for business stakeholders to evaluate content impact;
- Prioritize content updates against business objectives and customer feedback;
- Regularly update and refresh existing content to ensure relevance, accuracy, and alignment with strategic business objectives and industry best practices;
- Transform technical content into content suitable for the audience;
- Establish evaluation protocols to quantify content efficacy and impact;
- Collaborate with internal and external business partners to ensure translated content is accurate and relevant for the audience against the business objective.
Requirements:
- A Bachelor's degree in marketing or communications or equivalent work experience;
- Five years in a Content or Knowledge Base maintenance role;
- Proven ability to manage multiple projects that require seeking internal validation and feedback;
- Experience overseeing translations is a strong asset;
- Outstanding communication skills in English and French (written and verbal); other languages such as Spanish are an asset;
- Attention to detail; exceptional organizational skills and keen eye for detail.
We Offer:
- A professional future with a competitive compensation package including base salary, performance bonus, and benefits;
- A dynamic and friendly work environment that encourages personal and professional development;
- Opportunities for growth and advancement within the company.
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