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Business Solutions Consultant

2 months ago

Central Ontario, Canada Amazon Full time
About the Role

We are seeking a highly skilled Business Solutions Consultant to join our Amazon Business Professional Services team. As a key member of our team, you will be responsible for understanding our customers' source to pay processes and systems to provide viable solutions that meet their goals with Amazon Business.

Key Responsibilities
  • Engage with large and complex customers, including Fortune 500 companies, to gain a deep understanding of their source to pay processes and systems.
  • Recommend solutions to help customers adopt complex business features and identify potential risks/gaps and propose potential workarounds.
  • Work closely with the sales team to provide status updates and insights learned during discovery with the customer.
  • Relay market needs and requirements back to internal Amazon teams, including Product Management, Technical, and Category Management teams.
  • Collaborate and influence key internal Amazon stakeholders to drive the evolution of Amazon Business platforms and technologies.
About the Team

The Solution Consulting team sits within the Amazon Business Professional Services (ProServe) organization, which is dedicated to accelerating our customers' success, adoption, and spend. We accomplish this by guiding their journey with tools and services while building their confidence with insights and trusted resources.

Basic Qualifications
  • Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience.
  • Experience translating customer needs into business requirements.
  • Experience positioning and selling innovative solutions to new and existing customers and market segments.
  • Knowledge of procurement, procure to pay (P2P), and source to pay methods at enterprise businesses.
  • 2+ years of B2B implementation or services delivery experience.
Preferred Qualifications
  • Experience influencing at all levels within an organization, particularly at the executive level.
  • 5+ years of implementing procurement and source-to-pay processes and solutions for enterprise customers.
  • Experience with change management.