Reservations Supervisor

10 hours ago

London, Ontario, Canada TownePlace Suites London Full time

{"h2": "Job Summary", "p": "We are seeking a highly skilled Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and performing same duties as workers supervised. If you have a passion for delivering exceptional customer service and have experience in hotel operations, we encourage you to apply for this exciting opportunity.", "h2": "Key Responsibilities", "ul": [{"li": "Co-ordinate activities with other work units or departments"}, {"li": "Establish work schedules and procedures"}, {"li": "Perform same duties as workers supervised"}, {"li": "Prepare and submit reports"}, {"li": "Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality"}, {"li": "Assist clients/guests with special needs"}, {"li": "Co-ordinate, assign and review work"}, {"li": "Hire and train staff in job duties, safety procedures and company policies"}, {"li": "Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery"}, {"li": "Requisition materials and supplies"}, {"li": "Receive and record bookings for package tours"}, {"li": "Quote fares and rates"}, {"li": "Negotiate rates and terms"}, {"li": "Manage contracts"}, {"li": "Assist in budget preparation"}, {"li": "Professionalism in customer service"}, {"li": "Provide customer service"}, {"li": "Conduct sales calls"}, {"li": "MS Office"}, {"li": "Process data to conduct basic analyses of trends"}, {"li": "Participate in staff meetings"}, {"li": "Coordinate the flow of information within the team"}], "h2": "Requirements", "ul": [{"li": "5-10 years of experience in hotel operations"}, {"li": "Excellent communication and interpersonal skills"}, {"li": "Ability to work in a fast-paced environment"}, {"li": "High school diploma or equivalent required"}, {"li": "Post-secondary education in a related field an asset"}], "h2": "What We Offer", "ul": [{"li": "Competitive salary and benefits package"}, {"li": "Opportunities for professional growth and development"}, {"li": "A dynamic and supportive work environment"}], "h2": "How to Apply", "p": "If you are a motivated and experienced Reservations Supervisor looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "h2": "Note", "p": "TownePlace Suites London is an equal opportunities employer and welcomes applications from diverse candidates.", "h2": "Language", "p": "English"}

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