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Reservations Supervisor
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London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring a seamless experience for our guests.Key Responsibilities:Coordinate...
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Reservations Supervisor
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London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring a seamless experience for our guests.Key Responsibilities:Coordinate...
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Reservations Supervisor
3 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring a seamless experience for our guests.Key Responsibilities:Coordinate...
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Reservations Supervisor
3 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating and managing the hotel's reservations and guest services.Key Responsibilities:Coordinate and manage the hotel's...
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Reservations Supervisor
3 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating and managing the hotel's reservations and guest services.Key Responsibilities:Coordinate and manage the hotel's...
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Reservations Supervisor
3 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring exceptional customer experiences.Key Responsibilities:Coordinate...
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Reservations Supervisor
3 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring exceptional customer experiences.Key Responsibilities:Coordinate...
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Reservations Supervisor
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London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring seamless operations.Key Responsibilities:Coordinate reservations and...
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Reservations Supervisor
4 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring seamless operations.Key Responsibilities:Coordinate reservations and...
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Reservations Supervisor
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Reservations Manager
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Reservations Manager
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Reservations Manager
4 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing guest services, and ensuring a seamless experience for our guests.Key Responsibilities:Coordinate...
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Reservations Supervisor
2 weeks ago
London, Ontario, Canada TownePlace Suites London Full timeJob Title: Reservations SupervisorWe are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at TownePlace Suites London. As a key member of our front desk team, you will be responsible for coordinating reservations, managing room assignments, and providing exceptional customer service to our guests.Key...
Reservations Team Leader
3 months ago
The Reservations Supervisor plays a pivotal role in ensuring the smooth operation of our booking processes at TownePlace Suites London. This permanent position requires a commitment of 40 hours per week and proficiency in English.
Key Responsibilities- Coordination: Collaborate with various departments to streamline operations and enhance service delivery.
- Scheduling: Develop and implement effective work schedules and procedures for the team.
- Supervision: Oversee the daily activities of a team of 5-10 staff members, ensuring high standards of service.
- Reporting: Prepare and submit detailed reports on operational performance.
- Problem Resolution: Address and resolve any operational challenges, providing expert advice to improve efficiency and quality.
- Client Assistance: Support guests with special requirements, ensuring their needs are met.
- Training: Recruit, train, and mentor staff on job responsibilities and safety protocols.
- System Maintenance: Ensure the proper functioning of computer systems and equipment, coordinating repairs as necessary.
- Booking Management: Handle reservations for package tours, providing accurate fare quotes and negotiating terms.
- Contract Management: Oversee contracts and assist in budget preparation.
- Customer Service: Deliver exceptional service, conduct sales calls, and maintain professionalism at all times.
- Data Analysis: Utilize MS Office and reservation software to analyze trends and support decision-making.
Education: Completion of a college or CEGEP program lasting 1 to 2 years, or equivalent experience.
Experience: A minimum of 2 years of relevant experience in a supervisory role.
Skills and Competencies- Attention to Detail: Ability to manage a large workload and meet tight deadlines.
- Interpersonal Skills: Strong communication skills, both oral and written, with a focus on client satisfaction.
- Leadership: Demonstrated ability to lead a team effectively.
- Technical Proficiency: Familiarity with MS Outlook, data analysis, reservation software, and Salesforce.
- Health Benefits: Includes dental, healthcare, and vision care plans.
- Financial Incentives: Potential for bonuses based on performance.
- Additional Perks: Free parking available for employees.
This role requires working in a fast-paced environment where the ability to work under pressure is essential. The ideal candidate will be organized, dependable, and possess a strong client focus.