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Food and Beverage Service Manager

4 weeks ago

Toronto, Ontario, Canada Canada Inc. (Platinum Events) Full time

Job Summary: We are seeking a highly skilled Food and Beverage Service Manager to join our team at Canada Inc. (Platinum Events). As a key member of our operations team, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring exceptional customer experiences, and driving business growth.

Key Responsibilities:

  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Monitor revenues and labour costs to determine optimal staffing levels and pricing strategies.
  • Train and develop staff to ensure they have the skills and knowledge needed to provide exceptional customer service.
  • Plan and organize daily operations, including menu planning, inventory management, and supply chain logistics.
  • Recruit, hire, and manage staff to ensure a high-performing team.
  • Set staff work schedules and ensure adequate coverage during peak periods.
  • Conduct performance reviews and provide feedback to staff to help them improve their performance.
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Enforce provincial/territorial liquor legislation and regulations to ensure compliance.
  • Organize and maintain inventory to ensure adequate stock levels and minimize waste.
  • Negotiate arrangements with suppliers for food and other supplies to ensure competitive pricing and high-quality products.
  • Negotiate with clients for catering or use of facilities to ensure mutually beneficial agreements.
  • Participate in marketing plans and implementation to drive business growth and increase brand awareness.
  • Lead and instruct individuals to ensure they have the skills and knowledge needed to provide exceptional customer service.
  • Provide customer service to ensure exceptional experiences and drive customer loyalty.
  • Manage events to ensure seamless execution and high customer satisfaction.

    Benefits:

    • Dental plan
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 to 50 hours per week