Area Manager II

1 week ago


Hamilton, Ontario, Canada myGwork - LGBTQ+ Business Community Full time
About the Role

At myGwork - LGBTQ+ Business Community, we're seeking a highly motivated and customer-focused Area Manager to lead our operations team. As an Area Manager, you will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Key Responsibilities
  1. Team Leadership: Support, mentor, and motivate your hourly workforce to achieve exceptional results.
  2. Operations Management: Manage safety, quality, productivity, and customer delivery promises to ensure seamless operations.
  3. Collaboration: Collaborate with all support teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to develop plans to meet business objectives.
  4. Physical Demands: Lift up to 49 pounds, frequently push, pull, squat, bend, and reach, and stand/walk for up to 12 hours during shifts.
  5. Work Environment: Work in an environment where the noise level varies and can be loud, and work in an environment that is subject to variable temperatures and weather.
  6. Continuous Improvement: Continuously climb and descend stairs (applies to sites with stairs).
Requirements
  1. Experience: 2+ years of employee and performance management experience.
  2. Education: Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
  3. Flexibility: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
Preferred Qualifications
  1. Performance Metrics: 1+ years of performance metrics, process improvement, or lean techniques experience.

At myGwork - LGBTQ+ Business Community, we are committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. If you would like to request an accommodation, please notify your Recruiter.


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