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Operations Area Manager
3 months ago
Company: Driven Brands
We invite you to explore a career with Driven Brands.
Driven Brands, headquartered in Charlotte, NC, stands as the foremost automotive services organization in North America, catering to a wide array of consumer and commercial automotive requirements, including collision repair, glass services, vehicle maintenance, oil changes, and car washes.
With a network of over 4,500 centers across 15 countries, Driven Brands is the parent company of some of North America's premier automotive service brands, such as Take 5 Oil Change, Take 5 Car Wash, Driven Glass, Meineke, Maaco, CARSTAR, and others. Our extensive network services more than 50 million vehicles each year, generating upwards of $5 billion in system-wide sales annually.
Our organizational culture fosters high performance and innovation, empowering our team members to advance rapidly in their careers. With exceptional individuals and renowned brands, we eagerly anticipate exciting growth opportunities ahead, firmly believing in the values that drive this vision.
JOB DESCRIPTION:
The Area Manager will be tasked with overseeing and directing the operations of multiple establishments within the designated district. This role necessitates travel across various locations. The primary focus will be to ensure that all establishments within the district not only meet but surpass customer service expectations, operational benchmarks, and revenue goals.
Key Responsibilities:
- Oversee and manage multiple establishments within the assigned district.
- Ensure all locations are staffed with skilled and well-trained personnel who provide outstanding customer service.
- Implement and uphold standard operating procedures to guarantee consistency in service quality and operational effectiveness.
- Conduct regular evaluations of location operations to ensure adherence to company standards, policies, and procedures.
- Develop and execute marketing initiatives aimed at boosting customer traffic and revenue growth.
- Provide leadership and mentorship to location managers and staff, fostering a positive work environment and promoting employee development.
- Monitor and assess financial performance metrics to identify improvement areas and devise strategies to enhance profitability.
- Ensure compliance with local, state, and federal regulations governing the industry across all locations.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field is preferred.
- A minimum of 5 years of experience in district management or multi-unit management within the automotive industry or a related field.
- Strong leadership, communication, and interpersonal skills.
- Demonstrated success in achieving revenue targets and operational objectives.
- Excellent organizational and time management abilities.
- Capability to analyze financial data and formulate action plans for performance enhancement.
- Familiarity with local, state, and federal regulations governing the industry.
- Willingness to travel within the district and occasionally beyond as required.
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