IT Support Specialist

7 days ago

Delta, British Columbia, Canada COGNITIA Healthcare Technologies Ltd. Full time
Job Description

We are seeking a highly skilled IT Support Specialist to join our team at COGNITIA Healthcare Technologies Ltd.

About the Role
  • The successful candidate will provide technical support for our computer systems, networks, and internet services.
Responsibilities
  • Provide timely and effective resolution of technical issues related to computer hardware, software, and networking equipment.
  • Install, configure, and maintain computer systems, including operating systems, software applications, and network infrastructure.
  • Perform regular backups and ensure data integrity and security.
  • Collaborate with internal stakeholders to identify and implement solutions to improve system performance and efficiency.
  • Document technical issues and resolutions in a centralized log for future reference.
  • Develop and maintain knowledge of emerging technologies and trends in IT to stay up-to-date with industry standards.
  • Contribute to the development of training programs and materials to educate users on best practices and new technologies.
  • Participate in on-call rotations to provide after-hours support as needed.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 2 years of experience in IT support, preferably in a healthcare environment.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of Windows and Linux operating systems, as well as common software applications.
  • Familiarity with network protocols and devices.
What We Offer
  • A competitive salary of $60,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
How to Apply

Please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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