Senior Claims Technology Manager

4 weeks ago


Old Toronto, Ontario, Canada Zurich 56 Company Ltd Full time
About the Role

Zurich Canada is seeking an experienced AVP, Claims Technology to lead our claims technology strategy and drive business change. As a key member of our IT leadership team, you will be responsible for managing and delivering critical claims technology solutions.

Key Responsibilities
  1. Develop and execute a comprehensive claims IT application strategy, ensuring alignment with business division, segment, or global function strategies.
  2. Oversee the planning and management of the IT budget across multiple cost centers related to claims technology.
  3. Build and maintain relationships with senior executives and key claims business partners.
  4. Design and implement claims-focused business solutions and project concepts with a moderate to high level of complexity.
  5. Ensure local and global governance compliance, including claims system license management.
  6. Represent IT in defining and delivering claims technology services and programs to the local business unit.
  7. Manage internal and external claims-related IT delivery partners and ensure service performance meets expectations.
  8. Lead a senior team of managers in delivering claims technology solutions.
  9. Drive the execution of complex IT claims projects or workstreams as part of major change initiatives.
  10. Ensure claims technology compliance with risk, governance, and disaster recovery protocols.
  11. Contribute to long-term strategy for claims technology and develop processes that align with strategic business objectives.
  12. Build relationships with senior claims business stakeholders to identify service improvement opportunities.
  13. Participate in IT leadership meetings, providing guidance on claims technology and driving change initiatives.
  14. Influence senior leadership and ensure claims technology strategies align with business goals.
Requirements
  1. Bachelor's Degree and 7+ years of experience in Information Technology related to Guidewire ClaimsCenter.
  2. OR High School Diploma or Equivalent and 9+ years of experience in Information Technology related to Guidewire.
  3. OR Zurich Certified Insurance Apprentice, including an associate degree and 7+ years of experience in Information Technology related to Guidewire.
  4. Project Management Institute Project Management Professional certification.
  5. Project management experience.
About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. We have been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, we offer the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. We aspire to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow.



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