Senior Claims Technology Manager
4 weeks ago
Zurich Canada is seeking an experienced AVP, Claims Technology to lead our claims technology strategy and drive business change. As a key member of our IT leadership team, you will be responsible for managing and delivering critical claims technology solutions.
Key Responsibilities- Develop and execute a comprehensive claims IT application strategy, ensuring alignment with business division, segment, or global function strategies.
- Oversee the planning and management of the IT budget across multiple cost centers related to claims technology.
- Build and maintain relationships with senior executives and key claims business partners.
- Design and implement claims-focused business solutions and project concepts with a moderate to high level of complexity.
- Ensure local and global governance compliance, including claims system license management.
- Represent IT in defining and delivering claims technology services and programs to the local business unit.
- Manage internal and external claims-related IT delivery partners and ensure service performance meets expectations.
- Lead a senior team of managers in delivering claims technology solutions.
- Drive the execution of complex IT claims projects or workstreams as part of major change initiatives.
- Ensure claims technology compliance with risk, governance, and disaster recovery protocols.
- Contribute to long-term strategy for claims technology and develop processes that align with strategic business objectives.
- Build relationships with senior claims business stakeholders to identify service improvement opportunities.
- Participate in IT leadership meetings, providing guidance on claims technology and driving change initiatives.
- Influence senior leadership and ensure claims technology strategies align with business goals.
- Bachelor's Degree and 7+ years of experience in Information Technology related to Guidewire ClaimsCenter.
- OR High School Diploma or Equivalent and 9+ years of experience in Information Technology related to Guidewire.
- OR Zurich Certified Insurance Apprentice, including an associate degree and 7+ years of experience in Information Technology related to Guidewire.
- Project Management Institute Project Management Professional certification.
- Project management experience.
Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. We have been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, we offer the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. We aspire to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow.
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