Hotel Front Desk Associate
4 days ago
Job Title: Hotel Front Desk Associate
About Us: At Shoal Lake Motor Inn, we strive to provide exceptional service and a comfortable stay for our guests.
Salary: $25-$35 per hour based on experience and qualifications. This is a permanent position with a 30-40 hour workweek.
Job Description:
We are seeking a highly organized and detail-oriented individual to join our front desk team as a Hotel Front Desk Associate.
As the first point of contact for our guests, you will be responsible for registering arriving guests, assigning rooms, and providing information on hotel facilities and services.
You will also process guests' departures, calculate charges, and receive payments in a timely and professional manner.
Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless operations.
Answer telephone calls and relay messages promptly and efficiently.
Work Setting:
This role is located at our hotel, where you will have the opportunity to work in a fast-paced environment and interact with guests from diverse backgrounds.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work independently with minimal supervision.
In this role, you will have the opportunity to develop your skills and knowledge in customer service, hospitality, and conflict resolution.
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