Hotel Front Desk Associate

4 weeks ago


Kirkland Lake, Canada Super 8 Full time
Job Summary

We are seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Super 8. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling room assignments, and ensuring a smooth check-in and check-out process.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process guests' departures, calculate charges, and receive payments accurately.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Maintain an inventory of vacancies, reservations, and room assignments.
  • Perform clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff.
  • Assist guests with special needs and provide excellent customer service.
Requirements
  • 1 year to less than 2 years of experience in a hotel or hospitality environment.
  • Permanent employment with 35 to 40 hours per week.
  • Fluency in English as the primary language of communication.


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