Digital Marketing Client Success Professional

3 weeks ago


Calgary, Alberta, Canada Digital Shift Full time

About the Role

We are seeking a skilled Client Success Manager to join our team at Digital Shift. As a Client Success Manager, you will be responsible for overseeing a portfolio of assigned clients, ensuring their satisfaction and engagement with our services.

Key Responsibilities

  • Conduct regular strategy sessions with clients to discuss their progress and goals.
  • Develop and implement tailored deliverables to meet client needs and objectives.
  • Collaborate with our operations team to measure progress and achieve results.
  • Build and maintain strong, long-lasting relationships with clients.
  • Develop trusted advisor relationships with clients to provide expert guidance and support.
  • Ensure timely and successful delivery of our solutions to meet client needs and objectives.
  • Communicate progress and results to clients through regular updates and reports.
  • Identify opportunities for new business growth with existing clients and implement strategies to achieve this goal.
  • Forecast and track key account metrics to ensure client satisfaction and retention.

Requirements

  • Proven work experience as an Account Manager, Customer Success Manager, or relevant role.
  • Excellent listening, negotiation, and presentation skills.
  • Ability to juggle multiple projects simultaneously while maintaining attention to detail.
  • Strong communication, presentation, and influencing skills.
  • Experience with CRM software and Google Docs or MS Office, particularly MS Excel.
  • Experience delivering client-focused solutions to customer needs.
  • Strong verbal and written communication skills.
  • Bachelor's degree in Business Administration, Marketing, Sales, or relevant field.

About Digital Shift

Digital Shift is a digital marketing agency that has been helping home service businesses in Canada and the US turn online searchers into customers since 2007. We are committed to creating an inclusive environment where diverse voices are heard and valued. Our team is passionate about empowering businesses to succeed in the digital landscape.



  • Calgary, Alberta, Canada Digital Shift Full time

    About the Role:We are seeking a highly skilled Client Success Manager to join our team at Digital Shift. As a Client Success Manager, you will be responsible for overseeing a portfolio of assigned clients, ensuring top-notch customer experience, and driving business growth through effective SEO strategies.Key Responsibilities:Conduct monthly strategy...


  • Calgary, Alberta, Canada Digital Shift Full time

    About the RoleWe are seeking a highly skilled and motivated Client Success Manager to join our team at Digital Shift. As a Client Success Manager, you will be responsible for overseeing a portfolio of assigned clients, ensuring their satisfaction and engagement with our services.Key Responsibilities:Conduct regular strategy sessions with clients to discuss...


  • Calgary, Alberta, Canada Digital Shift Full time

    About This RoleWe're seeking a highly skilled Client Success Strategist to join our team at Digital Shift. As a key member of our success team, you will play a vital role in driving client growth and satisfaction.About YouTo succeed in this role, you'll need excellent communication and relationship-building skills, as well as the ability to juggle multiple...


  • Calgary, Alberta, Canada Digital Shift Full time

    About Digital ShiftAt Digital Shift, we're dedicated to helping home service businesses in Canada and the US turn online searchers into customers.Salary: $80,000 - $110,000 per yearJob Description:We're seeking a talented Digital Marketing Strategist for Client Growth to join our team. In this role, you'll work closely with our clients to develop and...


  • Calgary, Alberta, Canada Digital Shift Full time

    Role OverviewWe are seeking a highly skilled Digital Marketing Specialist to join our team at Digital Shift. As a key member of our digital marketing team, you will be responsible for developing and implementing innovative social media strategies that drive engagement and amplify our clients' online presence.Key ResponsibilitiesCraft compelling social media...


  • Calgary, Alberta, Canada Digital Shift Full time

    About the RoleWe're seeking a highly motivated and results-driven Client Success Manager to join our team at Digital Shift. As a key member of our operations team, you'll be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our services.Key ResponsibilitiesDevelop and implement...


  • Calgary, Alberta, Canada Digital Shift Full time

    About the RoleWe're seeking a highly motivated and results-driven Account Manager to join our team at Digital Shift. As an Account Manager, you will be responsible for overseeing a portfolio of assigned clients, ensuring top-notch customer experience, and driving business growth through strategic SEO initiatives.Key ResponsibilitiesDevelop and implement...


  • Calgary, Alberta, Canada Digital Shift Full time

    Unlock the Power of Digital Marketing with Digital Shift About the Role:We are seeking a highly skilled Digital Marketing Relationship Manager to join our dynamic team at Digital Shift. As a key member of our team, you will be responsible for overseeing a portfolio of assigned clients, liaising with internal teams to ensure top-notch customer...


  • Calgary, Alberta, Canada Digital Shift Full time

    Unlock Business Growth with Digital ShiftImagine a role where you can merge your digital marketing expertise with the art of fostering impactful customer relationships to drive extraordinary business growth. At Digital Shift, we're looking for a talented Account Manager to join our team and help our clients achieve success in the fast-paced world of digital...


  • Calgary, Alberta, Canada Digital Shift Full time

    Unlock Your SEO PotentialAre you a data-driven professional passionate about optimizing digital presence and driving measurable results? Do you excel at leveraging SEO to enhance online visibility and create competitive advantages?As an SEO Analyst at Digital Shift, you'll play a pivotal role in shaping our digital landscape. You'll deploy your analytical...


  • Calgary, Alberta, Canada Digital Shift Full time

    Unlock Your Potential as a Social Media CoordinatorAt Digital Shift, we're on a mission to empower home service businesses in Canada and the US by helping them turn online searchers into customers. As a Social Media Coordinator, you'll play a crucial role in enhancing our clients' online presence and driving brand engagement through innovative social media...


  • Calgary, Alberta, Canada Digital Shift Full time

    Key Responsibilities:As a Social Media Coordinator at Digital Shift, you will be responsible for crafting engaging social media posts that captivate our audience, highlighting services, promotions, and essential updates. You will dynamically update and refresh monthly promotions to maintain relevant and compelling content. Additionally, you will source,...


  • Calgary, Alberta, Canada Digital Shift Full time

    About the Role:We are seeking a highly skilled and motivated Client Success Manager to join our team at Digital Shift. As a key member of our operations team, you will be responsible for overseeing a portfolio of assigned clients, ensuring their needs are met and exceeded.Responsibilities:Client Onboarding: Conduct thorough onboarding processes to ensure...


  • Calgary, Alberta, Canada Digital Shift Full time

    Unlock Your SEO PotentialAt Digital Shift, we're seeking a skilled SEO Analyst to join our team. As a key member of our digital marketing team, you'll play a pivotal role in shaping our clients' online presence and driving measurable results.Key Responsibilities:Conduct thorough keyword research using industry-leading tools like Ahrefs, Semrush, and...


  • Calgary, Alberta, Canada Digital Shift Full time

    Digital Shift, a pioneer in search engine optimization, seeks an accomplished Digital Content Creator to enhance the storytelling of our clients' experiences online.This role is critical in helping our clients' voices rise above the noise through exceptional blog posts, persuasive service pages, and captivating marketing copy.As a key component of our...


  • Calgary, Alberta, Canada Family First House Buyer Full time

    About Us: Family First Housebuyer Inc. is a pioneering real estate company that sets the standard for innovative solutions and exceptional service delivery. Our team is driven by a passion for excellence, and we are committed to creating value for our clients through tailored property transactions.We are seeking an experienced Digital Marketing Professional...


  • Calgary, Alberta, Canada Digital Shift Full time

    We are seeking a highly skilled SEO Analyst to join our team at Digital Shift.The ideal candidate will have a strong background in search engine optimization and a passion for driving measurable results through data-driven strategies.About the Role:As an SEO Analyst, you will play a pivotal role in shaping our digital landscape by deploying your analytical...


  • Calgary, Alberta, Canada PARAMOUNT AGRO GROUP LTD Full time

    Job Title: Digital Marketing ProfessionalWe are seeking a highly skilled Digital Marketing Professional to join our team at Paramount Agro Group Ltd. As a key member of our marketing department, you will be responsible for developing and executing effective marketing strategies to promote our products and services.Key Responsibilities:Develop and implement...


  • Calgary, Alberta, Canada Accel Professional Corporation Full time

    About UsAccel Professional Corporation is a dynamic and innovative organization that values creativity, teamwork, and excellence.Job Title: Digital Marketing StrategistJob Type: Full-timeSalary: $60,000 - $80,000 per yearLocation: Remote or On-site (negotiable)About the JobWe are seeking an experienced Digital Marketing Strategist to join our team. As a key...


  • Calgary, Alberta, Canada Accel Professional Corporation Full time

    Job DescriptionWe are seeking a highly motivated Digital Marketing Strategist to join our team at Accel Professional Corporation.About the RoleThis is a full-time position that involves conducting comparative research on marketing strategies for industrial and commercial products, preparing reports and research papers, coordinating special publicity events...