Sales Development Manager

6 days ago


Eastern Ontario, Canada Level AI Full time
About the Role

Level AI is a cutting-edge technology company that revolutionizes customer engagement by transforming contact centers into strategic assets. As a Sales Development Manager, you will play a critical role in shaping the future of AI-driven enterprise applications.

Key Responsibilities
  • Manage and motivate a team of Sales Development Representatives (SDRs) to achieve individual sales and opportunity generation quotas.
  • Measure, monitor, and hold SDRs accountable for their activities and results, leading by example.
  • Mentor each SDR individually, building a strong, cohesive, and collaborative team.
  • Monitor pipeline, conversion rates, and deliver on quota and forecast.
  • Assess sales activities and forecasts to determine sales progress and required improvements.
  • Collaborate with the Marketing Demand Generation team to ensure effective follow-up on leads to generate sales opportunities.
  • Communicate results and adjust plans according to evolving business needs.
  • Provide detailed reporting of lead flow and key performance indicators to senior management.
  • Manage and coach a team of SDRs to develop their sales skills, including vertical market knowledge, forecasting, prospecting, and other necessary skills.
  • Work with each SDR to develop and implement business/sales plans to achieve sales quota.
Requirements
  • 4+ years of prior sales and/or sales development experience, preferably in a position selling SaaS/Cloud Applications Software at the Enterprise level.
  • Excellent communication skills.
  • Entrepreneurial spirit and willingness to build out new processes.
  • Ability to thrive in a fast-paced environment.
  • Basic technical familiarity of modern SaaS applications, IT systems, and infrastructure.
What We Offer

We offer a competitive salary, equity, unlimited paid vacation, and remote work option.



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