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Sales Development Manager

3 months ago


Eastern Ontario, Canada Level AI Full time

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

As a critical member of the team, your work will be cutting-edge technologies and will play a high-impact role in shaping the future of AI-driven enterprise applications. You will directly work with people who've worked at Amazon, Facebook, Google, and other technology companies in the world. With Level AI, you will get to have fun, learn new things, and grow along with us.

Your Role :
  • The Manager, Sales Development will possess the ability to manage and motivate Sales Development Representatives (SDR) to achieve individual sales and opportunity generation quotas
  • They also must be able to measure, monitor and hold SDRs accountable for their activities and results as well as lead by example
  • The Sales Development Manager will mentor each SDR on their team individually while also building a strong, cohesive, collaborative team and is responsible for monitoring pipeline, conversion rates and delivering on quota and forecast
  • Assess sales activities and forecasts to determine sales progress and required improvementsCollaborate with Marketing Demand Generation team to ensure effective follow up on leads to generate sales opportunities
  • Communicate results and adjust plans according to evolving business needsProvide detailed reporting of lead flow and key performance indicators to senior management
  • Manage and coach a team of SDRs to develop their sales skills including vertical market knowledge, forecasting, prospecting, and other necessary skills, while maintaining individual accountability to goals
  • Work with each SDR to develop and implement business/sales plans to achieve sales quotaIdentify and support opportunities for the training and professional development of department personnel
Requirements :
  • 4+ years of prior sales and/or sales development experience, preferably in a position selling SaaS/Cloud Applications Software at the Enterprise level
  • Excellent communication skillsEntrepreneurial spirit, and willingness to build out new processes;
  • Thrive on energy, passion, and the desire to work in a fast-paced environmentBasic technical familiarity of modern SaaS applications, IT systems, and infrastructure.

Compensation - We offer a competitive salary, equity, unlimited paid vacation, remote work option.

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