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Sales Development Leader

3 months ago

Eastern Ontario, Canada Level AI Full time

Level AI, a pioneering Series C startup, is redefining customer engagement by transforming contact centers into vital strategic assets. Our innovative AI-native platform utilizes advanced technologies, including Large Language Models, to derive profound insights from customer interactions. By delivering actionable intelligence, Level AI enables organizations to enhance customer experiences and stimulate growth. Continuously updated with the latest advancements in AI, Level AI is recognized as the most adaptable and forward-thinking solution in the industry.

As an essential member of our organization, you will engage with cutting-edge technologies and play a significant role in shaping the future of AI-driven enterprise applications. Collaborating with individuals who have experience at leading technology firms, you will have the opportunity to learn, grow, and enjoy your work.

Your Responsibilities:
  • The Sales Development Manager will effectively lead and inspire Sales Development Representatives (SDRs) to meet individual sales and opportunity generation targets.
  • They must also evaluate, monitor, and hold SDRs accountable for their performance while exemplifying leadership.
  • This role involves mentoring each SDR individually, fostering a strong, cohesive, and collaborative team environment, and overseeing pipeline management, conversion rates, and achievement of quotas and forecasts.
  • Assess sales activities and forecasts to gauge sales progress and identify areas for improvement.
  • Collaborate with the Marketing Demand Generation team to ensure effective follow-up on leads to create sales opportunities.
  • Communicate outcomes and adapt strategies based on changing business requirements, providing detailed reports on lead flow and key performance indicators to senior management.
  • Guide and coach a team of SDRs to enhance their sales competencies, including vertical market knowledge, forecasting, prospecting, and other essential skills, while maintaining individual accountability to objectives.
  • Work with each SDR to develop and execute business/sales plans aimed at achieving sales quotas and identify opportunities for training and professional development within the department.
Qualifications:
  • A minimum of 4 years of experience in sales and/or sales development, ideally in a role focused on selling SaaS/Cloud Applications Software at the Enterprise level.
  • Exceptional communication abilities, an entrepreneurial mindset, and a readiness to establish new processes.
  • A passion for a dynamic work environment, coupled with basic technical knowledge of modern SaaS applications, IT systems, and infrastructure.

Compensation includes a competitive salary, equity options, unlimited paid vacation, and the flexibility of remote work.