Restaurant Operations Manager

2 weeks ago


Fort St John, Canada Denny's Fort St John Full time

Restaurant Operations Manager

Denny's Fort St John is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our dining establishment. As a key member of our team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and implementing effective operational procedures.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures.
  • Balance cash and complete balance sheets, cash reports, and related forms.
  • Conduct performance reviews and provide feedback to staff.
  • Negotiate arrangements with suppliers for food and other supplies.
  • Participate in marketing plans and implementation.
  • Address customers' complaints or concerns and provide excellent customer service.
  • Plan, organize, direct, control, and evaluate daily operations.

Requirements:

  • 2 years to less than 3 years of experience in a similar role.
  • Permanent employment with 40 hours per week.
  • English language proficiency.

Work Environment:

  • Fast-paced environment with tight deadlines.
  • Physically demanding with a combination of sitting, standing, and walking.
  • Overtime required.


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