Event Coordinator

2 weeks ago


Leduc, Alberta, Canada Michaels Full time

About the Role:

We are seeking an energetic and enthusiastic Event Coordinator to join our team at Michaels Store in Leduc, AB. As an Event Coordinator, you will be responsible for planning, coordinating, and facilitating events within the store to provide a stress-free, fun, and engaging experience for guests. You will deliver friendly customer service by helping customers shop at our store and find what they're looking for, and ensure all customers receive a fast and friendly checkout experience.

Key Responsibilities:

  • Plan and coordinate multiple events at once, including children's birthday parties and other craft classes or events.
  • Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
  • Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
  • Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
  • Communicate events with clients and store team members.
  • Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
  • Adjust plans and events based on client's feedback and needs.
  • Create backup or emergency plans to be executed as needed.
  • Ensure client satisfaction for scheduled events.
  • Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.

About You:

We are looking for someone with excellent people skills, experience working with children and children's events, and good communication skills. You should be able to handle job stress and interact effectively with others, including guests of all ages and co-workers. Retail and/or customer service experience is required.

Work Environment:

The work environment is a public retail store setting, taking care of our customers. All public areas are climate controlled, but some stock rooms may not be. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains glass cutter and heat press, and work hours include nights, weekends, and early mornings.


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