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Customer Service Supervisor

1 month ago

Vaughan, Ontario, Canada M.A.Y. Cosmetics Inc. Full time

Job Title: Customer Service Supervisor

Job Summary: We are seeking a highly skilled Customer Service Supervisor to lead our sales team at M.A.Y. Cosmetics Inc. The ideal candidate will have excellent communication skills, be able to work under pressure, and have a strong focus on customer satisfaction.

Key Responsibilities:

  • Assign sales workers to duties and establish work schedules
  • Authorize payments by cheque and resolve issues that may arise
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Organize and maintain inventory in a fast-paced environment

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Permanent employment with 30 to 40 hours per week
  • Fluency in English