Hospitality Operations Director

16 hours ago


Whitecourt, Canada Green Gables Inn Full time
About Green Gables Inn

We are a leading provider of accommodation services, committed to delivering exceptional experiences for our guests. Our team is dedicated to providing a warm and welcoming environment that makes every stay feel like home.

Job Overview

We are currently seeking a skilled Accommodations Manager to join our team at Green Gables Inn. The successful candidate will be responsible for overseeing the day-to-day operations of our facility, ensuring that everything runs smoothly and efficiently.

Key Responsibilities
  • Policy Development and Implementation: Develop and implement policies and procedures for daily operations to ensure seamless execution and continuous improvement.
  • Staff Management: Recruit, hire, and supervise staff to maintain high standards of service delivery and customer satisfaction.
  • Negotiation and Procurement: Negotiate with suppliers for materials and services, as well as clients for facility use, to optimize costs and benefits.
  • Maintenance and Logistics: Arrange for and oversee maintenance activities to ensure the upkeep of our facilities and equipment.
  • Customer Service: Address customers' complaints or concerns promptly and professionally, resolving issues in a fair and satisfactory manner.
Support Programs
  • Newcomer and Refugee Support: Participate in government or community programs that support newcomers and refugees, promoting inclusivity and social cohesion.
  • Youth Employment Support: Engage with initiatives that enhance youth employment opportunities, fostering a culture of growth and development.
  • Veteran Support: Collaborate with programs that support veterans, acknowledging their contributions and commitment to our community.
  • Indigenous Peoples Support: Participate in initiatives that promote Indigenous cultural awareness, understanding, and respect.


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