Airport Customer Service Representative

1 week ago

Richmond, British Columbia, Canada AGI Canadian Company Full time
{"title": "Airport Customer Service Representative", "content": "Key Responsibilities

As an Airport Customer Service Representative, you will be responsible for providing exceptional customer service to passengers and their luggage at the ticket counter and gates. You will also handle customer concerns and complaints regarding ticketing and baggage handling, and provide knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise.

Requirements
  • Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership
  • Have proficient computer skills
  • Be at least 18 years of age and possess a High school diploma, GED or work experience equivalent
  • Possess a valid driver's license with a clean driving record (only required for some airports)
  • Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check
Physical Requirements

Lift up to 70 pounds (32 kg) on a regular basis, stand, lift, bend, push and pull on a frequent basis and for extended periods, and work around jet and machinery noises.

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

The successful ATS team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety.

ATS employees should apply through ADPM/F Disabled and Vet Equal Opportunity Employer

", "company": "AGI Canadian Company"}

  • Airport Customer Service Representative

    1 month ago

    Richmond, British Columbia, Canada AGI Canadian Company Full time

    Job Title: Passenger Service Agent at AGI Canadian CompanyKey Responsibilities:Facilitate passenger check-in and manage baggage drop-off at designated areasAddress customer inquiries and resolve issues related to ticketing and baggage with professionalismProvide accurate information regarding flight schedules, ticket prices, and other relevant inquiriesMake...

  • Airport Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada AGI Canadian Company Full time

    Job Summary:We are seeking a highly skilled and customer-focused Passenger Service Agent to join our team at AGI Canadian Company. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.Key Responsibilities:Customer Service: Greet...

  • Airport Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada AGI Canadian Company Full time

    Job Summary:We are seeking a highly skilled and customer-focused Passenger Service Agent to join our team at AGI Canadian Company. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring a smooth and efficient travel experience.Key Responsibilities:Customer Service: Greet...

  • Airport Operations Manager

    3 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Job Title: Airport Operations Manager**Job Summary:**The Airport Operations Manager is a key leadership position responsible for maintaining strong working relationships with first-line supervision, Screening Officers, and the counterpart Manager of Service Delivery within CATSA. This role requires a strong understanding of customer service excellence,...

  • Airport Security Officer

    1 week ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Airport Security Officer Job Description **Key Responsibilities:** As an Airport Security Officer with Paladin Airport Security Services, you will play a critical role in ensuring the safety and security of passengers and airport staff. Your primary responsibilities will include: * Screening passengers and baggage through airport security checkpoints with...

  • Airport Security Officer

    1 week ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Airport Security Officer Job Description **Key Responsibilities:** As an Airport Security Officer with Paladin Airport Security Services, you will play a critical role in ensuring the safety and security of passengers and airport staff. Your primary responsibilities will include: * Screening passengers and baggage through airport security checkpoints with...

  • Airport Security Officer

    2 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Airport Security Officer to join our team at Paladin Airport Security Services. As a Pre-Board Screening Professional, you will be responsible for ensuring the safety and security of passengers and their belongings while providing exceptional customer service.Key ResponsibilitiesScreen...

  • Airport Security Officer

    2 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Airport Security Officer to join our team at Paladin Airport Security Services. As a Pre-Board Screening Professional, you will be responsible for ensuring the safety and security of passengers and their belongings while providing exceptional customer service.Key ResponsibilitiesScreen...

  • Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada Pacific Coastal Airlines Full time

    Customer Service Representative OpportunityPacific Coastal Airlines is seeking a skilled Customer Service Representative to join our team at the Vancouver International Airport. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to our passengers.Key Responsibilities:Check-in passengers, issue...

  • Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada Pacific Coastal Airlines Full time

    Customer Service Representative OpportunityPacific Coastal Airlines is seeking a skilled Customer Service Representative to join our team at the Vancouver International Airport. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to our passengers.Key Responsibilities:Check-in passengers, issue...

  • Customer Service Representative

    2 weeks ago

    Richmond, British Columbia, Canada Pacific Coastal Airlines Full time

    Customer Service Representative OpportunityPacific Coastal Airlines is seeking a skilled Customer Service Representative to join our team at the Vancouver International Airport. As a key member of our airport operations team, you will be responsible for delivering exceptional customer service to our passengers.Key Responsibilities:Check-in passengers, issue...

  • Airport Security Officer

    2 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Airport Security Officer to join our team at Paladin Airport Security Services. As a key member of our security team, you will be responsible for ensuring the safety and security of passengers and airport staff.Key ResponsibilitiesScreen passengers and baggage through airport security...

  • Airport Security Officer

    2 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Airport Security Officer to join our team at Paladin Airport Security Services. As a key member of our security team, you will be responsible for ensuring the safety and security of passengers and airport staff.Key ResponsibilitiesScreen passengers and baggage through airport security...

  • Airport Operations Manager

    2 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Job Title: Airport Operations Manager**Job Summary:**The Airport Operations Manager is a key leadership position responsible for maintaining strong working relationships with first-line supervision, Screening Officers, and the counterpart Manager of Service Delivery within CATSA. This role requires a strong understanding of customer service excellence,...

  • Airport Operations Manager

    2 weeks ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Job Title: Airport Operations Manager**Job Summary:**The Airport Operations Manager is a key leadership position responsible for maintaining strong working relationships with first-line supervision, Screening Officers, and the counterpart Manager of Service Delivery within CATSA. This role requires a strong understanding of customer service excellence,...

  • Airport Retail Supervisor

    1 week ago

    Richmond, British Columbia, Canada CASTELLA AIRPORT OUTLET LTD. Full time

    Job Title: Airport Retail SupervisorWe are seeking a highly organized and reliable Airport Retail Supervisor to join our team at CASTELLA AIRPORT OUTLET LTD.Key Responsibilities:Hire, train, and supervise a team of 3-4 staff members to ensure excellent customer service and sales performance.Authorize returns and resolve customer complaints in a fair and...

  • Airport Retail Supervisor

    1 week ago

    Richmond, British Columbia, Canada CASTELLA AIRPORT OUTLET LTD. Full time

    Job Title: Airport Retail SupervisorWe are seeking a highly organized and reliable Airport Retail Supervisor to join our team at CASTELLA AIRPORT OUTLET LTD.Key Responsibilities:Hire, train, and supervise a team of 3-4 staff members to ensure excellent customer service and sales performance.Authorize returns and resolve customer complaints in a fair and...

  • Airport Retail Supervisor

    1 week ago

    Richmond, British Columbia, Canada CASTELLA AIRPORT OUTLET LTD. Full time

    Job Title: Airport Retail SupervisorWe are seeking a highly organized and reliable Airport Retail Supervisor to join our team at CASTELLA AIRPORT OUTLET LTD.Key Responsibilities:Hire, train, and supervise a team of 3-4 staff members to ensure excellent customer service and sales performance.Authorize returns and resolve customer complaints in a fair and...

  • Airport Retail Supervisor

    1 week ago

    Richmond, British Columbia, Canada CASTELLA AIRPORT OUTLET LTD. Full time

    Job Title: Airport Retail SupervisorWe are seeking a highly organized and reliable Airport Retail Supervisor to join our team at CASTELLA AIRPORT OUTLET LTD.Key Responsibilities:Hire, train, and supervise a team of 3-4 staff members to ensure excellent customer service and sales performance.Authorize returns and resolve customer complaints in a fair and...

  • Airport Security Operations Manager

    5 days ago

    Richmond, British Columbia, Canada Paladin Airport Security Services Full time

    Operations Manager Job DescriptionThe Operations Manager is a key leadership role responsible for overseeing the day-to-day operations of our airport screening services. This position requires a strong leader who can manage a large workforce, maintain strong relationships with stakeholders, and ensure compliance with aviation security regulations.Key...