Dining Experience Manager

4 weeks ago


Tofield, Canada Tilly's Family Restaurant Full time
About This Role

Are you passionate about delivering exceptional dining experiences? Do you have a knack for leading and motivating teams to excel in a fast-paced environment?

Job Summary

We are seeking an experienced Dining Experience Manager to oversee the daily operations of our restaurant, Tilly's Family Restaurant. As a key member of our team, you will be responsible for ensuring that every guest has an unforgettable experience, from the moment they walk in the door to the moment they leave.

Key Responsibilities
  • Leadership and Team Management: Supervise and co-ordinate activities of staff who prepare and portion food, including training and development programs to enhance their skills and performance.
  • Food Quality and Safety: Ensure that food and service meet quality control standards, maintaining high levels of cleanliness and hygiene throughout the kitchen and dining areas.
  • Inventory and Supplies: Estimate ingredient and supplies required for meal preparation, maintaining accurate records of stock levels and implementing cost-saving strategies.
  • Reporting and Administration: Prepare and submit reports on sales, inventory, and employee performance, establishing work schedules to ensure seamless day-to-day operations.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Skills: Excellent leadership and communication skills, ability to multitask and prioritize tasks effectively.
Additional Requirements
  • Cross-Cultural Competence: Support newcomers and refugees with foreign credential recognition and provide diversity and cross-cultural trainings to create a welcoming work environment.
  • Diversity and Inclusion: Offer mentorship, coaching, and/or networking opportunities for Indigenous workers and provide cultural competency training to all employees.
Work Environment

We offer a permanent position with 40 hours of work per week, requiring fluency in English as the primary language of communication. Competitive salary: $45,000 - $55,000 per annum.



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