Senior Program Manager

6 days ago

Halifax, Nova Scotia, Canada CDK Global Full time

Job Summary

CDK Global is seeking a highly skilled Sr. Program Manager to lead end-to-end programs and provide strategic solutions to OEM and Enterprise customers. The ideal candidate will have excellent communication and project management skills, with the ability to work collaboratively with cross-functional teams.

Key Responsibilities

  • Program Management
    • Manage end-to-end programs, including short-term and long-term projects, to ensure successful delivery and alignment with OEM and CDK stakeholders.
    • Develop and maintain project plans, timelines, and budgets to ensure effective resource allocation and project execution.
  • Strategic Analysis
    • Analyze OEM enhancements and requirements to deliver strategic solutions that meet business needs.
    • Identify and prioritize business opportunities, and develop recommendations for program development and implementation.
  • Collaboration and Communication
    • Work closely with OEMs, CDK Business stakeholders, Product, and Technology stakeholders to ensure effective communication and alignment.
    • Develop and maintain relationships with internal and external stakeholders to ensure successful program execution and stakeholder satisfaction.
  • Deliverables and Task Overview
    • Analyze requirement documents to identify alignment of CDK Vehicle Service system offerings with OEM requirements.
    • Review current product offerings and identify alignment with OEM requirements for features and functionality.
    • Ensure alignment of business needs with Product documentation and identify areas for improvement.
    • Produce Gap Analysis documentation to outline areas where CDK is unable to meet deliverables.
    • Work with OEM suppliers to identify and define needs, and provide clear understanding of objectives and functionality.
  • Roles and Responsibilities
    • Assist in creating a well-defined roadmap in Aha that is available for stakeholders.
    • Work with Product teams to understand their roadmaps and identify how OEM initiatives can benefit overall product improvements.
    • Communicate roadmaps to internal and external stakeholders.
    • Provide input in a consultative manner with internal and OEM stakeholders for launch plans and execution.
    • Act as the voice of Product and Engineering to ensure OEM requests are within capabilities and create real user value.
    • Identify scope creep, call it out, and find solutions based on value, impact, and monetization opportunity.

Requirements

  • Strong project management and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Strong business acumen and understanding of OEM and Enterprise customer needs.
  • Ability to analyze complex data and develop strategic recommendations.

Compensation and Benefits

CDK Global offers a competitive compensation package, including a base salary range of $89,000 - $115,000, annual performance bonus, benefits, and other applicable incentive compensation plans. We also offer paid time off, 401K matching program, and tuition reimbursement.

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