Store Manager

5 days ago

Brossard, Quebec, Canada MATT & NAT Full time

About the Role

MATT & NAT is seeking an experienced Store Manager to support the execution of the store strategy and drive profitable sales growth through all facets of the store. As a Store Manager, you will be responsible for managing the operations of the store, maintaining a customer-centric mindset, and ensuring sales targets are achieved.

Key Responsibilities

  • Operations Management
    • Establish and maintain a customer-centric mindset in the store to ensure the highest level of customer experience.
    • Ensure sales targets are achieved in order to meet company objectives.
    • Ensure the understanding and compliance of all company policies and procedures.
    • Perform all financial activities efficiently and in accordance with company standards, including cash and merchandise handling and reporting.
    • Review hours worked and payroll used, ensuring accuracy and entry in timely and correct manner.
  • Visual Presentation
    • Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
    • Ensure visual merchandising is consistent with company standards and guidelines.
    • Execute and update floor sets in accordance with the planograms.
    • Ensure the sales floor is always adequately replenished with product and properly displayed.
  • Team Management
    • Supervise team members, creating a positive and harmonious work environment and fostering cooperation within the team.
    • Actively participate in recruitment; identifying, interviewing, and hiring talent.
    • Ensure the successful onboarding of new hires.
    • Motivate your team to achieve and maintain high levels of performance and quality through consistent training, coaching and feedback.
    • Ensure all team members complete the training requirements as per company guidelines.
    • Actively assess the performance of the team, identifying and developing talent.

Requirements

  • 3+ years' experience in a management role, preferably in the fashion retail environment.
  • Proven track record for driving sales and profit and training and developing a team.
  • Experience in all facets of a retail store environment.
  • Familiarity with reading and analyzing key performance indicators (KPIs).
  • Proficient with Microsoft Office Suite (Excel, Word, Outlook).
  • Familiarity of the MATT & NAT brand, company values, and understanding of our vegan beliefs.
  • Ability to move and/or lift boxes and fixtures throughout the store.
  • Capability to stand for long periods.
  • Ability to work flexible schedules including weekends and select holidays.

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