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Store Manager
3 months ago
The Store Manager is accountable for driving the store's performance to achieve sales, key performance indicators (KPI), and profitability objectives through strategic planning and operational excellence.
Key Responsibilities- Ensure the store consistently meets or surpasses sales and profitability goals through effective planning and expense management.
- Lead the recruitment, training, and development of a high-performing team dedicated to achieving results.
- Manage payroll and create sales-oriented schedules to optimize profitability while delivering exceptional customer service.
- Conduct timely performance evaluations for all team members to foster growth and accountability.
- Implement loss prevention strategies and maintain awareness programs to safeguard store assets.
- Adhere to all operational policies and procedures, ensuring compliance and excellence in execution.
- Maintain a safe and compliant shopping and working environment for both customers and employees.
- Participate in off-site training and relevant meetings as required; travel may be necessary.
- Be prepared to work flexible hours, including weekends, evenings, and holidays, with potential overtime as needed.
- 2 to 4 years of management experience in a customer-focused retail setting, ideally in apparel or footwear.
- Proven track record of exceeding sales targets and effectively resolving complex challenges.
- Strong collaborative skills and ability to work as part of a team.
- Excellent communication abilities; bilingual proficiency in English and French is required in Quebec.
- Quick adaptability and eagerness to learn.
- Basic computer skills, including proficiency in MS Office applications.
- Physical capability to lift or carry up to 30 pounds regularly.
PUMA is a leading sports brand that designs and develops footwear, apparel, and accessories for athletes and fashion enthusiasts alike.
