Administrative Support Specialist

1 month ago


St Albert, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

We are seeking a highly skilled and organized Scheduler to join our team at Alberta Health Services. As a Scheduler, you will play a vital role in supporting the North Zone and the Staffing Service Centre (SSC) hours of operation.

Key Responsibilities:

  • Filling pre-booked and immediate shifts resulting from staff vacation, leave of absence, illness, and education leave
  • Anticipating staffing needs and informing managers of shifts that require further attention
  • Entering data for payroll, providing scheduling reports, detailing records, and compiling/providing statistical information

About the Role:

This is an exciting opportunity for a dynamic administrator to flourish in a fast-paced scheduling environment that has a direct impact on patient care. As a Scheduler, you will work closely with the Manager of Staffing Service Centre (SSC) and multiple programs within the North Zone to ensure that employees are scheduled appropriately and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions.

Requirements:

  • Some post-secondary education
  • Timekeeping/payroll experience
  • Call Center experience
  • Knowledge of the applicable collective agreements and pay codes
  • Experience working in a unionized, healthcare, and/or 24/7 environment
  • Experience with AHS scheduling software (Kronos, ESP, ASC)

What We Offer:

As an Administrative Support IV, you will have the opportunity to develop trusted relationships, effective interdisciplinary communication with clients, and prioritize with a patient-focused mindset. You will also have the chance to assist in the training and orientation of new staff and work in a fast-paced environment with frequent interruptions and shifting priorities.



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