Director of Fund Operations Management

1 week ago


Halifax, Nova Scotia, Canada MUFG Investor Services Full time

At MUFG Investor Services, we're looking for a talented Director to lead our Client Operations team in delivering exceptional custody services to our Fund of Hedge Fund clients. As a key member of our leadership team, you'll oversee the team's activities, ensure policies and procedures are followed, and drive operational efficiency.

About the Role

This is an exciting opportunity to work with a global leader in financial services. Our ideal candidate will have a strong track record in management, preferably within fund accounting or investor operations, with experience in AML/KYC processes. You'll be responsible for managing client relationships, escalating queries, and resolving issues while maintaining high levels of client satisfaction and retention.

Key Responsibilities:
  • Oversee the Client Operations team, ensuring all policies and procedures are followed.
  • Manage client relationships, acting as an escalation point for queries and issue resolution.
  • Drive operational efficiency, identifying areas for improvement and implementing necessary controls to minimize risks.
  • Work closely with internal teams and administrators to ensure AML requirements are met.
  • Provide accurate and timely management reporting as required.
About Us

MUFG Investor Services is part of the Mitsubishi UFJ Financial Group family, partnering with over 480 global investment firms to provide administration, asset services, banking, and fund financing. We're a dynamic organization with a presence in 14 global locations, offering a unique opportunity to join a Brilliantly Different talent pool.

What We Offer

We're committed to creating an inclusive and supportive work environment. As a valued member of our team, you'll enjoy:

  • A competitive salary range: $120,000 - $180,000 per annum, depending on location and experience.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • The chance to work with a global leader in financial services, shaping the future of our industry.

If you're a motivated and experienced professional seeking a new challenge, we encourage you to apply for this exciting opportunity. Join us at MUFG Investor Services and experience something Brilliantly Different.



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