Warranty Claims Specialist
5 days ago
Job Summary
We are seeking a skilled Warranty Claims Specialist to join our team at AWIN Group of Dealerships. As a Warranty Claims Specialist, you will be responsible for the prompt and accurate submission of manufacturer warranty claims and the resulting collection of all warranty claim revenue.
Key Responsibilities
- Review and submit warranty claims to the manufacturer using administrative tools.
- Monitor and maintain a record of all claims submitted, returned, or paid.
- Provide weekly reports to the service manager regarding claims status.
- Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 21 days of warranty receivables.
Requirements
- High school diploma or equivalent.
- Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook.
- Excellent communication skills and customer service.
- Previous experience in warranty administration or a related field.
Personal Attributes
- Passion, motivation, focus, and leadership skills.
- Results-focused approach.
- Team player.
- Strong communication skills, both written and verbal.
About Us
AWIN Group of Dealerships is a premier network of luxury automobile dealerships and collision centers in the Greater Toronto Area. We value our customers and employees and are committed to providing a positive and inclusive work environment.
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