Warranty Claims Specialist

5 days ago


Toronto, Ontario, Canada AWIN Group of Dealerships Full time

Job Summary

We are seeking a skilled Warranty Claims Specialist to join our team at AWIN Group of Dealerships. As a Warranty Claims Specialist, you will be responsible for the prompt and accurate submission of manufacturer warranty claims and the resulting collection of all warranty claim revenue.

Key Responsibilities

  • Review and submit warranty claims to the manufacturer using administrative tools.
  • Monitor and maintain a record of all claims submitted, returned, or paid.
  • Provide weekly reports to the service manager regarding claims status.
  • Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 21 days of warranty receivables.

Requirements

  • High school diploma or equivalent.
  • Strong knowledge of Microsoft Office products, including Excel, MS Word, and Outlook.
  • Excellent communication skills and customer service.
  • Previous experience in warranty administration or a related field.

Personal Attributes

  • Passion, motivation, focus, and leadership skills.
  • Results-focused approach.
  • Team player.
  • Strong communication skills, both written and verbal.

About Us

AWIN Group of Dealerships is a premier network of luxury automobile dealerships and collision centers in the Greater Toronto Area. We value our customers and employees and are committed to providing a positive and inclusive work environment.



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